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9/12/2024

Christmas & New Years' Service Hours | Dec 2024 - Jan 2025 | SERVICE ALERT

Changes to bin services & transfer station hours over the holidays

Enviro NZ wishes all our customers safe and happy holidays.


With the festive season upon us, public holidays will impact some of our services. Please refer to the guide below for any changes in your area.

 

If your branch, resource recovery centre, fill site or commercial facility is not included below, please call them directly.


You can find their info here:

Enviro NZ | Our Facilities

You can also call our customer care team on 0800 240 120 or visit https://environz.co.nz/contact-us for any urgent requests or queries on Mon – Fri from 8am to 5pm (excluding holidays).

 

Customer care will be closed on Christmas Day, Boxing Day, New Year’s Day & Day after New Year’s Day. 


** Normal schedule will resume on FRIDAY, 3 JANUARY.**

 

BRANCHES:

Ashburton – call 03 308 3143 to confirm

  • Office will be closed – 25 & 26 Dec and 1 & 2 Jan
  • Frontload Services - call 03 308 3143 to confirm

 

Auckland

Dec 24th

  • Standard delivery for FEL, Gantry, Garden Wheelie, Huka, Handybins & Franklin

Dec 25th

  • All services CLOSED

Dec 26th

  • Standard delivery for FEL, & Huka
  • Delayed collection for Garden Wheelie, Handybins & Franklin
  • Gantry - Schedule and VIP - no COD

Dec 27th

  • Standard operation for FEL, Gantry & Huka
  • Delayed collection for Garden Wheelie, Handybins & Franklin

Dec 28th

  • Standard operation for FEL, Gantry & Huka
  • Delayed collection at Garden Wheelie, Handybins & Franklin

Dec 29th

  • Closed - Garden Wheelie
  • Standard operation for Fel, Gantry, Huka, Handybins & Franklin

Dec 30th

  • Standard operation for Fel, Gantry, Garden Wheelie, Huka, Handybins & Franklin

December 31st

  • Standard operation for Fel, Gantry, Garden Wheelie, Huka, Handybins & Franklin

Jan 1st

  • All services CLOSED

Jan 2nd

  • Standard operation - FEL, Gantry & Huka
  • Delayed operation - Garden Wheelie, Handybins & Franklin

Jan 3rd

  • Standard operation - FEL, Gantry & Huka
  • Delayed collection - Garden Wheelie, Handybins & Franklin

Jan 4th

  • Standard operation - FEL, Gantry & Huka
  • Delayed collection - Garden Wheelie, Handybins & Franklin

Jan 5th

  • Standard operation - Fel, Gantry, Huka, Handybins & Franklin
  • CLOSED- Garden Wheelie


Blenheim

Office will be CLOSED – 25 & 26 December or Jan 1 & 2

  • Frontload / Commercial Handybins / Gantry – no collections 25 & 26 December or 1 & 2 Jan
  • On both weeks services scheduled for Wed collection will be done on the Tuesday
  • On both weeks services scheduled for Thurs collection will be done on the Friday
  • Liquid Waste Collection – no collections 25 & 26 December or 1 & 2 Jan

 

Central Otago

Office will be CLOSED 25 & 26 December and 1 & 2 January

  • Commercial services booked for collection Wednesday 25 will be collected Friday 27 December
  • Commercial services booked for collection Wednesday 1 will be collected Friday 3 January

 

Christchurch

Office will be CLOSED– 25 Dec & 26 Dec and 1 Jan & 2 Jan

  • All services – Any services for Christmas day will be done on Tuesday 24th or if closed caught up on the 27 Dec
  • Thursday 26 Dec - Only General Waste and High-Volume Recycling Services will be operating, all other services will be collected on their next scheduled collection day
  • Friday 27 Dec - Our office will be open and all services will be operating. Any General Waste and Mixed Recycling customers that were closed on the public holiday will be caught up on this day
  • Wed 1st Jan and Thu 2nd Jan - Only General Waste and High Volume Recycling Services will be operating, all other services will be collected on their next scheduled collection day
  • Fri 3rd Jan - Our office will be open and all services will be operating. Any General Waste and Mixed Recycling customers that were closed on the public holiday will be caught up on this day

 

Dunedin

Office will be CLOSED– 25 & 26 Dec and 1 – 2 Jan

  • Gantry Services will not be operating on 25 & 26 Dec and 1 & 2 Jan
  • Frontload and commercial handybin services will not be operating 25 Dec

 

Gisborne

Office will be CLOSED - 25 & 26 Dec and 1 – 2 Jan

  • No services will be operating on 26 & 27 Dec and 1 & 2 Jan


 Kapiti

Office will be CLOSED– 25 & 26 Dec and 1 – 2 Jan

  • Wednesday 25th December – No collections. Please have your bin out Saturday 28th December 2024.
  • Wednesday 1st January – No collections. Please have your bin out Saturday 4th January 2025.
  •  

    Masterton

    • Wheelie Bin Collections
      • Collections due on Wednesday 25th December will be done on Tuesday 24th December
      • Bins to be collected on Boxing day 26th December will continue as normal
      • Collections due on Wednesday 1st January will be done on Tuesday 31st December
      • Bins to be collected on the 2nd January will continue as normal
    • Front Load Collections
      • Collections due on Wednesday 25th and Thursday 26th December will be done on the 27th and 28th December
    • Gantry Collections
      • No collections from 25th– 27th December and 31st December – 3rd January, unless booked before 23rd December

     

    Nelson

    Office, Huka & Chemical Collections will be CLOSED 25 & 26 Dec and 1 – 2 Jan

    • No Front Load or Wheelie Bin Collections on 25th December
    • All services will operate as normal.

     

    New Plymouth

    Office will be CLOSED 25 & 26 Dec and 1 – 2 Jan.

     

    Otorohanga

    Office will be CLOSED 25 & 26 Dec and only

    • All services will operate one day later from Christmas day ( 25th will be collected on the 26th , 26th will be collected 27th and the 27th collected on the 28th )
    • The recycle centre will be closed on 25 Dec, 26 Dec and 2 Jan.

     

    Palmerston North

    Transfer Station CLOSED 25th December and 1st January

    • Collections due on Wednesday 25th December will be done on Saturday 28th December
    • Collections due on Wednesday 1st January will be done on Saturday 4th January

     

    Rotorua

    Office will be CLOSED 25 & 26 Dec and 2 & 3 Jan

    • Gantry services will not operate on 25 Dec & 26 Dec and 2 & 3 Jan
    • No services running on Christmas Day 25 Dec

     

    Taupo

    The office will be CLOSED 25 & 26 Dec and 1 – 2 Jan

    • All services will operate as normal with the exception of Christmas day & New Years day where collections will take place the following day

     

    Tauranga

    Office will be CLOSED– 25 & 26 Dec and 1 – 2 Jan

    • Frontload services will not be operating 25 Dec & 1st Jan - Premises operating moved to following day
    • Handybin services will not be operating 25 / 26 Dec & 1st / 2nd Jan
    • Gantry services will not operate on 25 Dec – 27 Dec and 2 – 3 Jan
    • Cardboard Frontload Operating only Mon 23 Dec & Mon 30 Dec (No Weds / Fri Collection)
    • All other services will operate as normal

     

    Timaru

    Office will be CLOSED – 25 & 26 Dec and 1 – 2 Jan

    • Frontload services will not be operating 25 Dec & 1st Jan
    • Huka services will not be operating 25 December & 1st Jan
    • All other services will operate as normal

     

    Twizel

    • Commercial wheelie bins will not be operating on Wednesday 25 December and 1 January
    • Gantry services will not be operating on 25 – 26 December and 1 – 2 January

     

    Tokoroa

    Office will be CLOSED 25 & 26 Dec and 2 & 3 Jan

    • Gantry services will not operate on 25 Dec & 26 Dec and 2 & 3 Jan
    • No services running on Christmas Day 25 Dec


    Hamilton Office will be open over this period and CLOSED on the public holidays - 25 & 26 Dec and 1 Jan & 2 Jan

    • No collections on Christmas day and New Years Day.
    • Hamilton branch will be operating one day later across all divisions, Gantry, Frontload, Commercial & Residential Wheelie bins and Waipa Bags

     

    Whanganui

    Transfer Station CLOSED for Commercial customers Wednesday 25th December and Wednesday 1st January

    • Collections due on Wednesday 25th December will be done on Saturday 28th December
    • Collections due on Wednesday 1st January will be done on Saturday 4th January


    Lower Hutt, Porirua and Upper Hutt

    • Wednesday 25th December – No collections. Please have your bin out Saturday 28th December
    • Wednesday 1st January – No collections. Please have your bin out Saturday 4th January

     

    Wellington

    • Wednesday 25th December – No collections. Please have your bin out Saturday 28th December.
    • Wednesday 1st January – No collections. Please have your bin out Saturday 4th January.

     

    TRANSFER STATIONS:

    Hokitika

    CLOSED 25 Dec, 26 Dec and 1 Jan.

    • Wed, December 25th - Christmas day: Hokitika, Ross and Harihari sites all CLOSED and no street collection
    • Thurs, December 26th - Boxing day: Hokitika site is CLOSED and will be doing Wednesday street collection
    • Fri, December 27th: Hokitika site is open and will be doing Thursday street collection
    • Wed, January 1st - New Year's Day: Hokitika, Harihari and Ross sites CLOSED and no street collection
    • Thurs, January 2nd - Day after New Year's Day: Kumara and Hokitika sites open and doing Wednesday street collection
    • Fri, January 3rd: Hokitika site open and doing Thursday street collection


    Colson Road - New Plymouth

    CLOSED on 25th & 26th Dec - Christmas Day & 1 Jan - New Years Day

    • Open all other days 8.00.am – 4.30pm

     

    Mairangi Bay (Constellation Dr)

    CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

    • 24 Dec – Open: 6am-2pm
    • 26 Dec – Open: 8am-4pm
    • 31 Dec – Open: 6am-2pm
    • 2 Jan – Open: 8am-4pm

     

    Maleme Street - Tauranga

    CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

     

    Otaki Transfer Station

    CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

     

    Patiki Rd (Avondale)

    CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

    24 Dec – Open: 6am-2pm

    26 Dec – Open: 8am-4pm

    31 Dec – Open: 6am-2pm

    2 Jan – Open: 8am-4pm

     

     Te Maunga - Tauranga

    CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

     

    Wiri Transfer Station:

    CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

    • 22 Dec - Sunday: CLOSED
    • 24 Dec – Christmas Eve: 7.00am – 5.00pm
    • 26 Dec – Boxing Day: 8:00am – 4:00pm
    • 29 Dec - Sunday: CLOSED
    • 31 Dec – New Year’s Eve: 7:00am – 5:00pm
    • 2 Jan – Day after New Year’s Day: 8:00am – 4:00pm

     

    Pukekohe Transfer Station:

    CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

    • 24 Dec – Christmas Eve:  7:30am – 4:30pm
    • 26 Dec – Boxing Day: CLOSED
    • 31 Dec - New Year’s Eve: 7:30am – 4:30pm
    • 2 Jan – Day after New Year’s: CLOSED

     

    Palmerston North:

    Transfer Station CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

    • Collections due on Wednesday 25th December will be done on Saturday 28th December
    • Collections due on Wednesday 1st January will be done on Saturday 4th January

     Pikes Point Transfer Station:

    CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

    • 24 Dec - Christmas Eve:   7:00am – 5:00pm
    • 26 Dec - Boxing Day: 8:00am – 4:00pm
    • 31 Dec - New Year’s Eve: 7:00am – 5:00pm
    • 2 Jan - Day after New Year’s Day: 8:00am – 4:00pm

     

    Resource Recovery Centres:

    Cambridge – Hamilton

    CLOSED 24th-26th Dec and 31st/1st Jan

    • All other day as normal hours

     

    Lincoln

    CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

    • Open 26th Dec & 2nd Jan: 9am-4pm
    • All other day as normal hours

     

    Pokeno Resource Recovery Centre

    CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

    • December 2024
      • Friday, 20 December 24: 7:00 am - 12:00 pm (half day)
      • Saturday, 21 December 2024: CLOSED
      • Monday, 23 - 28 December 2024: CLOSED
      • Monday, 30 - 31 December 2024: CLOSED
    • January 2025
      • Wednesday, 1 - 4 January 2025: CLOSED
      • Monday, 6 January 2025: CLOSED
      • Tuesday, 7 January 2025: OPEN 7:00 am - 4:00 pm


     OTHER:

    Hamilton Organic Centre 

    Site will be CLOSED- 25 & 26 Dec and 1 & 2 Jan

    • Normal hours are 8am - 5pm for all other days

     

    TECHNICAL SERVICES:

    Christchurch

    Opening hours for December /January period as follows:

    • Monday 23 Dec 8-3pm
    • Tuesday 24 Dec 8-11am
    • Wed-Fri 25-27 Dec – CLOSED
    • Mon 30 Dec 8-3pm
    • Tue 31 Dec 8-1pm
    • Wed-Fri 1-3 Jan – CLOSED
    • 6 Jan onwards 8-5pm

     

    MANAGED FILL SITES:

    Hampton Downs Landfill

    Site will be CLOSED- 25 & 26 Dec and 1 Jan

    • December 2024
      • 23 - 24 Dec: OPEN  6:00 am- 5:00 pm
      • 25 - 26 Dec: CLOSED
      • 27 - 28 Dec: OPEN  6:00 am - 2:00 pm
      • 29 Dec: CLOSED
      • 30 - 31 Dec: OPEN  6:00 am -5:00 pm
    • January 2025
      • 1 Jan: CLOSED
      • 2 - 3 Jan: OPEN  6:00 am - 5:00 pm
      • 4 Jan: OPEN  6:00 am - 12:00 pm
      • 5 Jan : CLOSED
      • 6 Jan: OPEN  6:00 am - 5:00 pm

     

    REMEMBER:

    Customer Service will be closed on Christmas Day, Boxing Day, New Year’s Day & Day after New Year’s Day. 


    You can drop us a note here: https://environz.co.nz/contact-us

     

    ** Normal schedule will resume on FRIDAY, 3 JANUARY.**

     

    Have a great holiday break!

    curved line

    Five items to keep out of your kerbside collections

    8/8/2023

    4 mins read

    When it comes to recycling, we all want to play our part in contributing to the circular economy and reducing our waste to landfill. Your standard kerbside recycling is a great way to help keep materials in circulation, but not everything recyclable can be collected in your bin. To help you become a recycling expert, here are five everyday items to keep out of your kerbside collections.


    Soft plastics

    Although many single-use soft plastic items are being phased out across the country, soft plastics remain one of the most common packaging materials in New Zealand. Prized for its malleable and stretchable nature, soft plastics package and protect a wide range of common household items, such as bread bags, chip packets, lolly wrappers and biscuit packets.


    You may be surprised to learn that these scrunch-able soft plastics cannot go into your average kerbside recycling collection. Because of how malleable they are, these items can wreak havoc at commercial recycling centres, tangling themselves in the machinery, causing damage and delays. Instead of putting soft plastics in your kerbside recycling bin, many large national retail stores currently offer specialist, nationwide collections for these hard-to-recycle items. We recommend checking for local initiatives that support this in your area or putting them in your standard rubbish bin as a last resort.


    Disposable coffee cups

    Often decorated with recyclable symbols or sustainable messages, single-use coffee cups are generally made of plastics, bioplastics, or a unique blend of paper and plastics, making it difficult to separate the materials properly. Plus, with coffee and milk residue lingering inside, recycling these disposable cups commercially anywhere in New Zealand is practically impossible. But what about the lids? In some cases, the lid on your coffee may be recyclable. Make sure to give your coffee cup lid a look over and a rinse, keeping an eye out for the symbols that indicate it's made from either plastic 1,2 or 5. If you can see these numbers printed on the lid, it's ok for them to go in your recycling bin.


    It's also more than recycling that faces hurdles. When it comes to composting, there are significant challenges as well. For compostable packaging to break down effectively, it requires specific commercial composting conditions, which aren't always readily available in New Zealand. Because of this, using a reusable cup or flask is a more sustainable option to reduce your personal waste to landfill.  


    Clothing

    ‘Wish-cycling’ is when someone places an item into a recycling bin, hoping it’s commercially recyclable, without looking into it first. Your average recycling facility in New Zealand is typically set up to handle specific mass-produced materials such as paper, glass or plastic, as these can be commercially reused or repurposed. These facilities are not equipped to process textile materials used in clothing, such as cotton, polyester, wool or silk (among others).


    The good news is that unwanted or damaged clothing doesn’t necessarily need to go landfill. If your clothing is in good enough condition, there are countless clothing donation bins conveniently located across the country for you to drop them off at. Similarly, non-profit organisations such as Habitat for Humanity are often more than happy to take your unwanted garments off your hands for you.


    There are plenty of ways exist to keep damaged or irreparable clothing out of landfill. Instead of throwing them in the bin, try upcycling your broken clothes by finding new uses for the materials. Torn t-shirt? That’ll make a useful rag for your next messy DIY project. Alternatively, another waste-free option is to donate the raw materials to a local textile recycling program to keep them in circulation.


    Electronics

    Batteries and electronic devices like phones should never be put in your home's recycling bin – even if most of the product is made from plastic or metal. These products pose a major fire risk when mixed with paper and other burnable recyclables, which could cause serious harm to your local collection driver and other members of the public. In addition to safety risks, the toxic substances and heavy metals found in batteries have the potential to cause widespread contamination, rendering entire batches of recyclables unusable and sentencing them to life in a landfill.


    To help keep these materials in circulation and local recycling staff safe, it's best to separate your batteries and electronics from your standard waste and recycling and drop them off at a designated collection point, where they can be recycled or responsibly disposed of. Many local councils and businesses in New Zealand, including Enviro NZ, have started offering dedicated e-waste recycling programmes to help customers dispose of these tricky items.


    Nappies (seriously)

    Owners and operators of some of the country’s biggest Materials Recovery Facilities (MRFs), Enviro NZ sees all sorts of rubbish being incorrectly thrown in with people’s recycling, contaminating the mix. One of the most surprisingly common contaminants we find are nappies, both clean and… not so clean. Clean nappies cannot be commercially recycled due to being made from materials such as absorbent polymers. Dirty nappies really shouldn’t need an explanation. Human waste presents significant health and hygiene risks and can contaminate entire mixes of recycling. For the good of the country’s recyclables (and the sanity of recycling staff across the country), please dispose of nappies of any in your general waste bin.

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    Where does my recycling go? Timaru Materials Recovery Facility (MRF) Video | Enviro NZ

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    Once your recycling is picked up, it's dropped at the Timaru Materials Recovery Facility (MRF) -- a collaboration with 6 local councils to improve environmental outcomes in their communities.

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    The Enviro NZ guide to composting

    Composting is a fantastic and easy way of contributing to the circular economy, allowing you to transform your unwanted garden materials into nutrient-rich compost.

    Five items to keep out of your kerbside collections

    8/8/2023

    4 mins read

    Five items to keep out of your kerbside collections

    When it comes to recycling, we all want to play our part in contributing to the circular economy and reducing our waste to landfill. Your standard kerbside recycling is a great way to help keep materials in circulation, but not everything recyclable can be collected in your bin. To help you become a recycling expert, here are five everyday items to keep out of your kerbside collections.

    Recycling 101: five easy best-practice tips

    7/8/2023

    3 mins read

    Recycling 101: five easy best-practice tips

    At Enviro NZ, our role is to help our customers and local communities do the right thing by the environment. We aim to not only provide recycling solutions but also to help educate people on the most effective practices for keeping materials in circulation. To help you recycle like a pro, we've gathered five easy best-practice tips to help on your way: