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10/12/2024

Christmas & New Years' Service Hours | Dec 2024 - Jan 2025 | SERVICE ALERT

Changes to bin services & transfer station hours over the holidays

Enviro NZ wishes all our customers safe and happy holidays.


With the festive season upon us, public holidays will impact some of our services. Please refer to the guide below for any changes in your area.

 

If your branch, resource recovery centre, fill site or commercial facility is not included below, please call them directly.


You can find their info here:

Enviro NZ | Our Facilities

You can also call our customer care team on 0800 240 120 or visit https://environz.co.nz/contact-us for any urgent requests or queries on Mon – Fri from 8am to 5pm (excluding holidays).

 

Customer care will be closed on Christmas Day, Boxing Day, New Year’s Day & Day after New Year’s Day. 


** Normal schedule will resume on FRIDAY, 3 JANUARY.**

 

BRANCHES:

Ashburton – call 03 308 3143 to confirm

  • Office will be closed – 25 & 26 Dec and 1 & 2 Jan
  • Frontload Services - call 03 308 3143 to confirm

 

Auckland

Dec 24th

  • Standard delivery for FEL, Gantry, Garden Wheelie, Huka, Handybins & Franklin

Dec 25th

  • All services CLOSED

Dec 26th

  • Standard delivery for FEL, & Huka
  • Delayed collection for Garden Wheelie, Handybins & Franklin
  • Gantry - Schedule and VIP - no COD

Dec 27th

  • Standard operation for FEL, Gantry & Huka
  • Delayed collection for Garden Wheelie, Handybins & Franklin

Dec 28th

  • Standard operation for FEL, Gantry & Huka
  • Delayed collection at Garden Wheelie, Handybins & Franklin

Dec 29th

  • Closed - Garden Wheelie
  • Standard operation for Fel, Gantry, Huka, Handybins & Franklin

Dec 30th

  • Standard operation for Fel, Gantry, Garden Wheelie, Huka, Handybins & Franklin

December 31st

  • Standard operation for Fel, Gantry, Garden Wheelie, Huka, Handybins & Franklin

Jan 1st

  • All services CLOSED

Jan 2nd

  • Standard operation - FEL, Gantry & Huka
  • Delayed operation - Garden Wheelie, Handybins & Franklin

Jan 3rd

  • Standard operation - FEL, Gantry & Huka
  • Delayed collection - Garden Wheelie, Handybins & Franklin

Jan 4th

  • Standard operation - FEL, Gantry & Huka
  • Delayed collection - Garden Wheelie, Handybins & Franklin

Jan 5th

  • Standard operation - Fel, Gantry, Huka, Handybins & Franklin
  • CLOSED- Garden Wheelie


Blenheim

Office will be CLOSED – 25 & 26 December or Jan 1 & 2

  • Frontload / Commercial Handybins / Gantry – no collections 25 & 26 December or 1 & 2 Jan
  • On both weeks services scheduled for Wed collection will be done on the Tuesday
  • On both weeks services scheduled for Thurs collection will be done on the Friday
  • Liquid Waste Collection – no collections 25 & 26 December or 1 & 2 Jan

 

Central Otago

Office will be CLOSED 25 & 26 December and 1 & 2 January

  • Commercial services booked for collection Wednesday 25 will be collected Friday 27 December
  • Commercial services booked for collection Wednesday 1 will be collected Friday 3 January

 

Christchurch

Office will be CLOSED– 25 Dec & 26 Dec and 1 Jan & 2 Jan

  • All services – Any services for Christmas day will be done on Tuesday 24th or if closed caught up on the 27 Dec
  • Thursday 26 Dec - Only General Waste and High-Volume Recycling Services will be operating, all other services will be collected on their next scheduled collection day
  • Friday 27 Dec - Our office will be open and all services will be operating. Any General Waste and Mixed Recycling customers that were closed on the public holiday will be caught up on this day
  • Wed 1st Jan and Thu 2nd Jan - Only General Waste and High Volume Recycling Services will be operating, all other services will be collected on their next scheduled collection day
  • Fri 3rd Jan - Our office will be open and all services will be operating. Any General Waste and Mixed Recycling customers that were closed on the public holiday will be caught up on this day

 

Dunedin

Office will be CLOSED– 25 & 26 Dec and 1 – 2 Jan

  • Gantry Services will not be operating on 25 & 26 Dec and 1 & 2 Jan
  • Frontload and commercial handybin services will not be operating 25 Dec

 

Gisborne

Office will be CLOSED - 25 & 26 Dec and 1 – 2 Jan

  • No services will be operating on 26 & 27 Dec and 1 & 2 Jan


 Kapiti

Office will be CLOSED– 25 & 26 Dec and 1 – 2 Jan

  • Wednesday 25th December – No collections. Please have your bin out Saturday 28th December 2024.
  • Wednesday 1st January – No collections. Please have your bin out Saturday 4th January 2025.

    •  

    Masterton

    • Wheelie Bin Collections
      • Collections due on Wednesday 25th December will be done on Tuesday 24th December
      • Bins to be collected on Boxing day 26th December will continue as normal
      • Collections due on Wednesday 1st January will be done on Tuesday 31st December
      • Bins to be collected on the 2nd January will continue as normal
    • Front Load Collections
      • Collections due on Wednesday 25th and Thursday 26th December will be done on the 27th and 28th December
    • Gantry Collections
      • No collections from 25th– 27th December and 31st December – 3rd January, unless booked before 23rd December

     

    Nelson

    Office, Huka & Chemical Collections will be CLOSED 25 & 26 Dec and 1 – 2 Jan

    • No Front Load or Wheelie Bin Collections on 25th December
    • All services will operate as normal.

     

    New Plymouth

    Office will be CLOSED 25 & 26 Dec and 1 – 2 Jan.

     

    Otorohanga

    Office will be CLOSED 25 & 26 Dec and only

    • All services will operate one day later from Christmas day ( 25th will be collected on the 26th , 26th will be collected 27th and the 27th collected on the 28th )
    • The recycle centre will be closed on 25 Dec, 26 Dec and 2 Jan.

     

    Palmerston North

    Transfer Station CLOSED 25th December and 1st January

    • Collections due on Wednesday 25th December will be done on Saturday 28th December
    • Collections due on Wednesday 1st January will be done on Saturday 4th January

     

    Rotorua

    Office will be CLOSED 25 & 26 Dec and 2 & 3 Jan

    • Gantry services will not operate on 25 Dec & 26 Dec and 2 & 3 Jan
    • No services running on Christmas Day 25 Dec

     

    Taupo

    The office will be CLOSED 25 & 26 Dec and 1 – 2 Jan

    • All services will operate as normal with the exception of Christmas day & New Years day where collections will take place the following day

     

    Tauranga

    Office will be CLOSED– 25 & 26 Dec and 1 – 2 Jan

    • Frontload services will not be operating 25 Dec & 1st Jan - Premises operating moved to following day
    • Handybin services will not be operating 25 / 26 Dec & 1st / 2nd Jan
    • Gantry services will not operate on 25 Dec – 27 Dec and 2 – 3 Jan
    • Cardboard Frontload Operating only Mon 23 Dec & Mon 30 Dec (No Weds / Fri Collection)
    • All other services will operate as normal

     

    Timaru

    Office will be CLOSED – 25 & 26 Dec and 1 – 2 Jan

    • Frontload services will not be operating 25 Dec & 1st Jan
    • Huka services will not be operating 25 December & 1st Jan
    • All other services will operate as normal

     

    Twizel

    • Commercial wheelie bins will not be operating on Wednesday 25 December and 1 January
    • Gantry services will not be operating on 25 – 26 December and 1 – 2 January

     

    Tokoroa

    Office will be CLOSED 25 & 26 Dec and 2 & 3 Jan

    • Gantry services will not operate on 25 Dec & 26 Dec and 2 & 3 Jan
    • No services running on Christmas Day 25 Dec


    Hamilton Office will be open over this period and CLOSED on the public holidays - 25 & 26 Dec and 1 Jan & 2 Jan

    • No collections on Christmas day and New Years Day.
    • Hamilton branch will be operating one day later across all divisions, Gantry, Frontload, Commercial & Residential Wheelie bins and Waipa Bags

     

    Whanganui

    Transfer Station CLOSED for Commercial customers Wednesday 25th December and Wednesday 1st January

    • Collections due on Wednesday 25th December will be done on Saturday 28th December
    • Collections due on Wednesday 1st January will be done on Saturday 4th January


    Lower Hutt, Porirua and Upper Hutt

    • Wednesday 25th December – No collections. Please have your bin out Saturday 28th December
    • Wednesday 1st January – No collections. Please have your bin out Saturday 4th January

     

    Wellington

    • Wednesday 25th December – No collections. Please have your bin out Saturday 28th December.
    • Wednesday 1st January – No collections. Please have your bin out Saturday 4th January.

     

    TRANSFER STATIONS:

    Hokitika

    CLOSED 25 Dec, 26 Dec and 1 Jan.

    • Wed, December 25th - Christmas day: Hokitika, Ross and Harihari sites all CLOSED and no street collection
    • Thurs, December 26th - Boxing day: Hokitika site is CLOSED and will be doing Wednesday street collection
    • Fri, December 27th: Hokitika site is open and will be doing Thursday street collection
    • Wed, January 1st - New Year's Day: Hokitika, Harihari and Ross sites CLOSED and no street collection
    • Thurs, January 2nd - Day after New Year's Day: Kumara and Hokitika sites open and doing Wednesday street collection
    • Fri, January 3rd: Hokitika site open and doing Thursday street collection


    Colson Road - New Plymouth

    CLOSED on 25th & 26th Dec - Christmas Day & 1 Jan - New Years Day

    • Open all other days 8.00.am – 4.30pm

     

    Mairangi Bay (Constellation Dr)

    CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

    • 24 Dec – Open: 6am-2pm
    • 26 Dec – Open: 8am-4pm
    • 31 Dec – Open: 6am-2pm
    • 2 Jan – Open: 8am-4pm

     

    Maleme Street - Tauranga

    CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

     

    Otaki Transfer Station

    CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

     

    Patiki Rd (Avondale)

    CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

    24 Dec – Open: 6am-2pm

    26 Dec – Open: 8am-4pm

    31 Dec – Open: 6am-2pm

    2 Jan – Open: 8am-4pm

     

     Te Maunga - Tauranga

    CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

     

    Wiri Transfer Station:

    CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

    • 22 Dec - Sunday: CLOSED
    • 24 Dec – Christmas Eve: 7.00am – 5.00pm
    • 26 Dec – Boxing Day: 8:00am – 4:00pm
    • 29 Dec - Sunday: CLOSED
    • 31 Dec – New Year’s Eve: 7:00am – 5:00pm
    • 2 Jan – Day after New Year’s Day: 8:00am – 4:00pm

     

    Pukekohe Transfer Station:

    CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

    • 24 Dec – Christmas Eve:  7:30am – 4:30pm
    • 26 Dec – Boxing Day: CLOSED
    • 31 Dec - New Year’s Eve: 7:30am – 4:30pm
    • 2 Jan – Day after New Year’s: CLOSED

     

    Palmerston North:

    Transfer Station CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

    • Collections due on Wednesday 25th December will be done on Saturday 28th December
    • Collections due on Wednesday 1st January will be done on Saturday 4th January

     Pikes Point Transfer Station:

    CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

    • 24 Dec - Christmas Eve:   7:00am – 5:00pm
    • 26 Dec - Boxing Day: 8:00am – 4:00pm
    • 31 Dec - New Year’s Eve: 7:00am – 5:00pm
    • 2 Jan - Day after New Year’s Day: 8:00am – 4:00pm

     

    Resource Recovery Centres:

    Cambridge – Hamilton

    CLOSED 24th-26th Dec and 31st/1st Jan

    • All other day as normal hours

     

    Lincoln

    CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

    • Open 26th Dec & 2nd Jan: 9am-4pm
    • All other day as normal hours

     

    Pokeno Resource Recovery Centre

    CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

    • December 2024
      • Friday, 20 December 24: 7:00 am - 12:00 pm (half day)
      • Saturday, 21 December 2024: CLOSED
      • Monday, 23 - 28 December 2024: CLOSED
      • Monday, 30 - 31 December 2024: CLOSED
    • January 2025
      • Wednesday, 1 - 4 January 2025: CLOSED
      • Monday, 6 January 2025: CLOSED
      • Tuesday, 7 January 2025: OPEN 7:00 am - 4:00 pm


     OTHER:

    Hamilton Organic Centre 

    Site will be CLOSED- 25 & 26 Dec and 1 & 2 Jan

    • Normal hours are 8am - 5pm for all other days

     

    TECHNICAL SERVICES:

    Christchurch

    Opening hours for December /January period as follows:

    • Monday 23 Dec 8-3pm
    • Tuesday 24 Dec 8-11am
    • Wed-Fri 25-27 Dec – CLOSED
    • Mon 30 Dec 8-3pm
    • Tue 31 Dec 8-1pm
    • Wed-Fri 1-3 Jan – CLOSED
    • 6 Jan onwards 8-5pm

     

    MANAGED FILL SITES:

    Hampton Downs Landfill

    Site will be CLOSED- 25 & 26 Dec and 1 Jan

    • December 2024
      • 23 - 24 Dec: OPEN  6:00 am- 5:00 pm
      • 25 - 26 Dec: CLOSED
      • 27 - 28 Dec: OPEN  6:00 am - 2:00 pm
      • 29 Dec: CLOSED
      • 30 - 31 Dec: OPEN  6:00 am -5:00 pm
    • January 2025
      • 1 Jan: CLOSED
      • 2 - 3 Jan: OPEN  6:00 am - 5:00 pm
      • 4 Jan: OPEN  6:00 am - 12:00 pm
      • 5 Jan : CLOSED
      • 6 Jan: OPEN  6:00 am - 5:00 pm

     

    REMEMBER:

    Customer Service will be closed on Christmas Day, Boxing Day, New Year’s Day & Day after New Year’s Day. 


    You can drop us a note here: https://environz.co.nz/contact-us

     

    ** Normal schedule will resume on FRIDAY, 3 JANUARY.**

     

    Have a great holiday break!

    curved line

    North Shore’s yellow bag service to end

    News

    4/12/2023

    1 min read

    North Shore’s yellow bag service to end

    Enviro NZ has announced that it will be ending its bagged rubbish collection service in the North Shore area next year.


    The EnviroWaste branded yellow pre-paid rubbish bags will stop being sold, with the final day for kerbside collections being 1 March 2024.


    We recommend that North Shore residents make new arrangements for their household rubbish before the service ends. Alternatives include Auckland Council, who offer a "pay-as-you-throw" bin-tag service in the North Shore, as well as a number of additional companies that provide rubbish collection services in the area.


    Enviro NZ would like to thank our North Shore customers for all their support over the years.


    FAQs


    • What does this mean for me? From late 2023, you’ll no longer be able to buy new yellow bags from supermarkets or stores in the North Shore area. We’ll continue providing our usual weekly collections until 1 March 2024, after which we will no longer collect these bags.


    • Why are you stopping your yellow bag service? We’ve made the decision to wind up our pre-paid rubbish bag service in the North Shore area. Enviro NZ supports New Zealand’s shift to rubbish standardisation, which is being introduced from next year. This will see Auckland move to one consistent rates-funded rubbish service, with bins replacing bags.


    • When’s this all happening?
      • December 2023 – February 2024: Over this period, Enviro NZ will begin to phase out our yellow bag service and will not be restocking shelves as shops run out. We encourage customers to use up any yellow bags they may currently have and to make new arrangements for their household rubbish before the service ends.
      • 1 March 2024: This will be our final day of collecting yellow bags in the North Shore. If you have any remaining yellow bags after 1 March 2024, please get in touch with our customer service team for assistance. Alternatively, you may wish to drop off full yellow bags at our Constellation Drive Resource Recovery Centre or Patiki Road Transfer Station for disposal.


    • What do I do with my bags? We're contacting you early so you can use up all your pre-paid yellow bags before we finish the service. We'll continue our weekly collections until 1 March 2024, so don't worry; you have plenty of time left. Please contact our team on 0800 240 120 if you have any issues or concerns.


    • Will you continue to offer a pre-paid yellow bag service in Franklin? Yes, our yellow bag service for Franklin residents will continue as normal and is unaffected by the changes to our North Shore operations.


    • What are my alternative solutions once your yellow bags exit the market? Auckland Council have been informed of our decision to exit the area and are ready and prepared for our customers to switch over to their services, offering residents a "pay-as-you-throw" bin-tag service. Residents can request a council rubbish service via the Auckland Council website: aucklandcouncil.govt.nz/rubbishandrecycling


    If you have any questions about the closure of our yellow bag service, please get in touch by calling our team on 0800 240 120, or by emailing us at enquiries@environz.co.nz.


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