logo
Notifications

Alerts

10/12/2024

Christmas & New Years' Service Hours | Dec 2024 - Jan 2025 | SERVICE ALERT

Changes to bin services & transfer station hours over the holidays

Enviro NZ wishes all our customers safe and happy holidays.


With the festive season upon us, public holidays will impact some of our services. Please refer to the guide below for any changes in your area.

 

If your branch, resource recovery centre, fill site or commercial facility is not included below, please call them directly.


You can find their info here:

Enviro NZ | Our Facilities

You can also call our customer care team on 0800 240 120 or visit https://environz.co.nz/contact-us for any urgent requests or queries on Mon – Fri from 8am to 5pm (excluding holidays).

 

Customer care will be closed on Christmas Day, Boxing Day, New Year’s Day & Day after New Year’s Day. 


** Normal schedule will resume on FRIDAY, 3 JANUARY.**

 

BRANCHES:

Ashburton – call 03 308 3143 to confirm

  • Office will be closed – 25 & 26 Dec and 1 & 2 Jan
  • Frontload Services - call 03 308 3143 to confirm

 

Auckland

Dec 24th

  • Standard delivery for FEL, Gantry, Garden Wheelie, Huka, Handybins & Franklin

Dec 25th

  • All services CLOSED

Dec 26th

  • Standard delivery for FEL, & Huka
  • Delayed collection for Garden Wheelie, Handybins & Franklin
  • Gantry - Schedule and VIP - no COD

Dec 27th

  • Standard operation for FEL, Gantry & Huka
  • Delayed collection for Garden Wheelie, Handybins & Franklin

Dec 28th

  • Standard operation for FEL, Gantry & Huka
  • Delayed collection at Garden Wheelie, Handybins & Franklin

Dec 29th

  • Closed - Garden Wheelie
  • Standard operation for Fel, Gantry, Huka, Handybins & Franklin

Dec 30th

  • Standard operation for Fel, Gantry, Garden Wheelie, Huka, Handybins & Franklin

December 31st

  • Standard operation for Fel, Gantry, Garden Wheelie, Huka, Handybins & Franklin

Jan 1st

  • All services CLOSED

Jan 2nd

  • Standard operation - FEL, Gantry & Huka
  • Delayed operation - Garden Wheelie, Handybins & Franklin

Jan 3rd

  • Standard operation - FEL, Gantry & Huka
  • Delayed collection - Garden Wheelie, Handybins & Franklin

Jan 4th

  • Standard operation - FEL, Gantry & Huka
  • Delayed collection - Garden Wheelie, Handybins & Franklin

Jan 5th

  • Standard operation - Fel, Gantry, Huka, Handybins & Franklin
  • CLOSED- Garden Wheelie


Blenheim

Office will be CLOSED – 25 & 26 December or Jan 1 & 2

  • Frontload / Commercial Handybins / Gantry – no collections 25 & 26 December or 1 & 2 Jan
  • On both weeks services scheduled for Wed collection will be done on the Tuesday
  • On both weeks services scheduled for Thurs collection will be done on the Friday
  • Liquid Waste Collection – no collections 25 & 26 December or 1 & 2 Jan

 

Central Otago

Office will be CLOSED 25 & 26 December and 1 & 2 January

  • Commercial services booked for collection Wednesday 25 will be collected Friday 27 December
  • Commercial services booked for collection Wednesday 1 will be collected Friday 3 January

 

Christchurch

Office will be CLOSED– 25 Dec & 26 Dec and 1 Jan & 2 Jan

  • All services – Any services for Christmas day will be done on Tuesday 24th or if closed caught up on the 27 Dec
  • Thursday 26 Dec - Only General Waste and High-Volume Recycling Services will be operating, all other services will be collected on their next scheduled collection day
  • Friday 27 Dec - Our office will be open and all services will be operating. Any General Waste and Mixed Recycling customers that were closed on the public holiday will be caught up on this day
  • Wed 1st Jan and Thu 2nd Jan - Only General Waste and High Volume Recycling Services will be operating, all other services will be collected on their next scheduled collection day
  • Fri 3rd Jan - Our office will be open and all services will be operating. Any General Waste and Mixed Recycling customers that were closed on the public holiday will be caught up on this day

 

Dunedin

Office will be CLOSED– 25 & 26 Dec and 1 – 2 Jan

  • Gantry Services will not be operating on 25 & 26 Dec and 1 & 2 Jan
  • Frontload and commercial handybin services will not be operating 25 Dec

 

Gisborne

Office will be CLOSED - 25 & 26 Dec and 1 – 2 Jan

  • No services will be operating on 26 & 27 Dec and 1 & 2 Jan


 Kapiti

Office will be CLOSED– 25 & 26 Dec and 1 – 2 Jan

  • Wednesday 25th December – No collections. Please have your bin out Saturday 28th December 2024.
  • Wednesday 1st January – No collections. Please have your bin out Saturday 4th January 2025.

    •  

    Masterton

    • Wheelie Bin Collections
      • Collections due on Wednesday 25th December will be done on Tuesday 24th December
      • Bins to be collected on Boxing day 26th December will continue as normal
      • Collections due on Wednesday 1st January will be done on Tuesday 31st December
      • Bins to be collected on the 2nd January will continue as normal
    • Front Load Collections
      • Collections due on Wednesday 25th and Thursday 26th December will be done on the 27th and 28th December
    • Gantry Collections
      • No collections from 25th– 27th December and 31st December – 3rd January, unless booked before 23rd December

     

    Nelson

    Office, Huka & Chemical Collections will be CLOSED 25 & 26 Dec and 1 – 2 Jan

    • No Front Load or Wheelie Bin Collections on 25th December
    • All services will operate as normal.

     

    New Plymouth

    Office will be CLOSED 25 & 26 Dec and 1 – 2 Jan.

     

    Otorohanga

    Office will be CLOSED 25 & 26 Dec and only

    • All services will operate one day later from Christmas day ( 25th will be collected on the 26th , 26th will be collected 27th and the 27th collected on the 28th )
    • The recycle centre will be closed on 25 Dec, 26 Dec and 2 Jan.

     

    Palmerston North

    Transfer Station CLOSED 25th December and 1st January

    • Collections due on Wednesday 25th December will be done on Saturday 28th December
    • Collections due on Wednesday 1st January will be done on Saturday 4th January

     

    Rotorua

    Office will be CLOSED 25 & 26 Dec and 2 & 3 Jan

    • Gantry services will not operate on 25 Dec & 26 Dec and 2 & 3 Jan
    • No services running on Christmas Day 25 Dec

     

    Taupo

    The office will be CLOSED 25 & 26 Dec and 1 – 2 Jan

    • All services will operate as normal with the exception of Christmas day & New Years day where collections will take place the following day

     

    Tauranga

    Office will be CLOSED– 25 & 26 Dec and 1 – 2 Jan

    • Frontload services will not be operating 25 Dec & 1st Jan - Premises operating moved to following day
    • Handybin services will not be operating 25 / 26 Dec & 1st / 2nd Jan
    • Gantry services will not operate on 25 Dec – 27 Dec and 2 – 3 Jan
    • Cardboard Frontload Operating only Mon 23 Dec & Mon 30 Dec (No Weds / Fri Collection)
    • All other services will operate as normal

     

    Timaru

    Office will be CLOSED – 25 & 26 Dec and 1 – 2 Jan

    • Frontload services will not be operating 25 Dec & 1st Jan
    • Huka services will not be operating 25 December & 1st Jan
    • All other services will operate as normal

     

    Twizel

    • Commercial wheelie bins will not be operating on Wednesday 25 December and 1 January
    • Gantry services will not be operating on 25 – 26 December and 1 – 2 January

     

    Tokoroa

    Office will be CLOSED 25 & 26 Dec and 2 & 3 Jan

    • Gantry services will not operate on 25 Dec & 26 Dec and 2 & 3 Jan
    • No services running on Christmas Day 25 Dec


    Hamilton Office will be open over this period and CLOSED on the public holidays - 25 & 26 Dec and 1 Jan & 2 Jan

    • No collections on Christmas day and New Years Day.
    • Hamilton branch will be operating one day later across all divisions, Gantry, Frontload, Commercial & Residential Wheelie bins and Waipa Bags

     

    Whanganui

    Transfer Station CLOSED for Commercial customers Wednesday 25th December and Wednesday 1st January

    • Collections due on Wednesday 25th December will be done on Saturday 28th December
    • Collections due on Wednesday 1st January will be done on Saturday 4th January


    Lower Hutt, Porirua and Upper Hutt

    • Wednesday 25th December – No collections. Please have your bin out Saturday 28th December
    • Wednesday 1st January – No collections. Please have your bin out Saturday 4th January

     

    Wellington

    • Wednesday 25th December – No collections. Please have your bin out Saturday 28th December.
    • Wednesday 1st January – No collections. Please have your bin out Saturday 4th January.

     

    TRANSFER STATIONS:

    Hokitika

    CLOSED 25 Dec, 26 Dec and 1 Jan.

    • Wed, December 25th - Christmas day: Hokitika, Ross and Harihari sites all CLOSED and no street collection
    • Thurs, December 26th - Boxing day: Hokitika site is CLOSED and will be doing Wednesday street collection
    • Fri, December 27th: Hokitika site is open and will be doing Thursday street collection
    • Wed, January 1st - New Year's Day: Hokitika, Harihari and Ross sites CLOSED and no street collection
    • Thurs, January 2nd - Day after New Year's Day: Kumara and Hokitika sites open and doing Wednesday street collection
    • Fri, January 3rd: Hokitika site open and doing Thursday street collection


    Colson Road - New Plymouth

    CLOSED on 25th & 26th Dec - Christmas Day & 1 Jan - New Years Day

    • Open all other days 8.00.am – 4.30pm

     

    Mairangi Bay (Constellation Dr)

    CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

    • 24 Dec – Open: 6am-2pm
    • 26 Dec – Open: 8am-4pm
    • 31 Dec – Open: 6am-2pm
    • 2 Jan – Open: 8am-4pm

     

    Maleme Street - Tauranga

    CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

     

    Otaki Transfer Station

    CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

     

    Patiki Rd (Avondale)

    CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

    24 Dec – Open: 6am-2pm

    26 Dec – Open: 8am-4pm

    31 Dec – Open: 6am-2pm

    2 Jan – Open: 8am-4pm

     

     Te Maunga - Tauranga

    CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

     

    Wiri Transfer Station:

    CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

    • 22 Dec - Sunday: CLOSED
    • 24 Dec – Christmas Eve: 7.00am – 5.00pm
    • 26 Dec – Boxing Day: 8:00am – 4:00pm
    • 29 Dec - Sunday: CLOSED
    • 31 Dec – New Year’s Eve: 7:00am – 5:00pm
    • 2 Jan – Day after New Year’s Day: 8:00am – 4:00pm

     

    Pukekohe Transfer Station:

    CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

    • 24 Dec – Christmas Eve:  7:30am – 4:30pm
    • 26 Dec – Boxing Day: CLOSED
    • 31 Dec - New Year’s Eve: 7:30am – 4:30pm
    • 2 Jan – Day after New Year’s: CLOSED

     

    Palmerston North:

    Transfer Station CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

    • Collections due on Wednesday 25th December will be done on Saturday 28th December
    • Collections due on Wednesday 1st January will be done on Saturday 4th January

     Pikes Point Transfer Station:

    CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

    • 24 Dec - Christmas Eve:   7:00am – 5:00pm
    • 26 Dec - Boxing Day: 8:00am – 4:00pm
    • 31 Dec - New Year’s Eve: 7:00am – 5:00pm
    • 2 Jan - Day after New Year’s Day: 8:00am – 4:00pm

     

    Resource Recovery Centres:

    Cambridge – Hamilton

    CLOSED 24th-26th Dec and 31st/1st Jan

    • All other day as normal hours

     

    Lincoln

    CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

    • Open 26th Dec & 2nd Jan: 9am-4pm
    • All other day as normal hours

     

    Pokeno Resource Recovery Centre

    CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

    • December 2024
      • Friday, 20 December 24: 7:00 am - 12:00 pm (half day)
      • Saturday, 21 December 2024: CLOSED
      • Monday, 23 - 28 December 2024: CLOSED
      • Monday, 30 - 31 December 2024: CLOSED
    • January 2025
      • Wednesday, 1 - 4 January 2025: CLOSED
      • Monday, 6 January 2025: CLOSED
      • Tuesday, 7 January 2025: OPEN 7:00 am - 4:00 pm


     OTHER:

    Hamilton Organic Centre 

    Site will be CLOSED- 25 & 26 Dec and 1 & 2 Jan

    • Normal hours are 8am - 5pm for all other days

     

    TECHNICAL SERVICES:

    Christchurch

    Opening hours for December /January period as follows:

    • Monday 23 Dec 8-3pm
    • Tuesday 24 Dec 8-11am
    • Wed-Fri 25-27 Dec – CLOSED
    • Mon 30 Dec 8-3pm
    • Tue 31 Dec 8-1pm
    • Wed-Fri 1-3 Jan – CLOSED
    • 6 Jan onwards 8-5pm

     

    MANAGED FILL SITES:

    Hampton Downs Landfill

    Site will be CLOSED- 25 & 26 Dec and 1 Jan

    • December 2024
      • 23 - 24 Dec: OPEN  6:00 am- 5:00 pm
      • 25 - 26 Dec: CLOSED
      • 27 - 28 Dec: OPEN  6:00 am - 2:00 pm
      • 29 Dec: CLOSED
      • 30 - 31 Dec: OPEN  6:00 am -5:00 pm
    • January 2025
      • 1 Jan: CLOSED
      • 2 - 3 Jan: OPEN  6:00 am - 5:00 pm
      • 4 Jan: OPEN  6:00 am - 12:00 pm
      • 5 Jan : CLOSED
      • 6 Jan: OPEN  6:00 am - 5:00 pm

     

    REMEMBER:

    Customer Service will be closed on Christmas Day, Boxing Day, New Year’s Day & Day after New Year’s Day. 


    You can drop us a note here: https://environz.co.nz/contact-us

     

    ** Normal schedule will resume on FRIDAY, 3 JANUARY.**

     

    Have a great holiday break!

    curved line

    Meet everyday environmentalist Neville Whitlock

    News

    18/12/2023

    3 mins read

    Meet everyday environmentalist Neville Whitlock

    How would you describe your job to your family or friends in terms they can easily understand?


    A while back, one of our team members came up with the perfect answer to this question. They said they thought of themselves as an everyday environmentalist. It struck a chord and spurred our search for the Everyday Environmentalists at Enviro NZ who inspire us by making looking after the environment easier for others.


    Today we profile Wellington driver Neville Whitlock, who embodies our company’s environmental values. Teaming high-viz workwear with a bow tie and carnation buttonhole, he cuts a bit of dash on his glass recycling run.


    Neville is used to drawing stares in public. For many years, he has travelled around the Hutt in a low-riding velomobile. Or as he puts it, “I’m the guy with the crazy silver fish shaped bike."


    After a long career in the public service, he changed gears when he joined Enviro NZ’s kerbside collections team in 2022.


    “I was in my previous job for 39 years. Apparently, the rules are if I can do that job, I need to do this job for 39 years. So I’ll be 96 when I retire,” he joked.


    “This job aligns with my personal beliefs. My criteria is a job that is meaningful, has a purpose to it. What we’re doing needs to be done,” said Neville.


    He is a lifelong committed recycler. “I will recycle anything I possibly can. I was thinking about this yesterday morning before I came down to work. I was washing out a peanut butter jar. Unwashed peanut butter jars are one of my pet hates. That does not go into my truck.


    “Ironically, my wife and I got married years ago and when we started going out, we’d stop somewhere for afternoon tea. And I asked the café waitress, ‘do you recycle the plastic here?’ No, they didn’t. So I thought, ‘I’ll take it home’. And unbeknownst to me, Lesley was thinking, ‘Could I live with this?’."


    Switching a desk job for a physical role has brought many health benefits.


    “Before I came here, I was on my doctor’s watchlist because of being pre-diabetic. Since I’ve been here, I’ve dropped about 10 kgs. I wasn’t drastically overweight to begin with. The nature of driving a LEV [a low-entry vehicle, used in collections], you’re in and out of the cab.


    “I recommend it for anybody. I’m too lazy to go to the gym. The health and wellbeing thing is absolutely ideal."


    Glass crates weigh between 10 to 15 kilos when they are full. “You have to jump out of the truck, pick them up, put them on the side of the truck, sort them into clears, greens, browns. I’ll leave the contamination, put the crate back and off you go.”


    Neville’s manager Richard MacKenzie said: “For those who have met Neville they will know him as a real character, but what they may not know is his passion for the environment and doing what is right."


    Neville can be relied on to lead a great discussion around recycling and reuse practices at team meetings, said Richard. “He’s the recycling police on site and will inspect the bins to make sure they are compliant and will remove recycling from the waste and make sure that they are in the correct bins."


    He is always finding ways to beneficially reuse materials, said Richard. “Whether it is his upcycled projects for his lifestyle property like a greenhouse made from old glass showers that would have otherwise ended up in landfill, educating and encouraging residents, or providing certain beer bottles to other homebrew enthusiasts so they can be reused."


    “His most visible example of everyday environmentalism is his fold up bike. Neville always completes his route with his trusty fold up bike secured in his cab and you’ll often see him riding to or from our service provider to collect or drop off his truck.”


    Thanks Neville for all you’re doing to leave New Zealand’s environment in a better place for future generations.

    Latest Articles

    Weaving in a bit of holiday cheer | Enviro NZ
    News

    16/12/2024

    1 min read

    Weaving in a bit of holiday cheer | Enviro NZ

    In the spirit of Christmas, Enviro NZ wanted to bring a little holiday sparkle to the community.

    Sorting our way through the Sustainability Festival | 2024
    News
    Environment

    12/12/2024

    1 min read

    Sorting our way through the Sustainability Festival | 2024

    Have you ever been to a Sustainability Festival?

    Christmas & New Years' Service Hours | Dec 2024 - Jan 2025
    News

    10/12/2024

    4 mins read

    Christmas & New Years' Service Hours | Dec 2024 - Jan 2025

    Enviro NZ wishes all our customers safe and happy holidays.