Enviro NZ wishes all our customers safe and happy holidays.

With the festive season upon us, public holidays will impact some of our services. Please refer to the guide below for any changes in your area.

If your branch, resource recovery centre, fill site or commercial facility is not included below, please call them directly.

You can find their info here:

Enviro NZ | Our Facilities

You can also call our customer care team on 0800 240 120 or visit https://environz.co.nz/contact-us for any urgent requests or queries on Mon – Fri from 8am to 5pm (excluding holidays).

Customer care will be closed on Christmas Day, Boxing Day, New Year’s Day & Day after New Year’s Day. 

** Normal schedule will resume on FRIDAY, 3 JANUARY.**

BRANCHES:

Ashburton – call 03 308 3143 to confirm

• Office will be closed – 25 & 26 Dec and 1 & 2 Jan
• Frontload Services - call 03 308 3143 to confirm

Auckland

Dec 24th

• Standard delivery for FEL, Gantry, Garden Wheelie, Huka, Handybins & Franklin

Dec 25th

• All services CLOSED

Dec 26th

• Standard delivery for FEL, & Huka
• Delayed collection for Garden Wheelie, Handybins & Franklin
• Gantry - Schedule and VIP - no COD

Dec 27th

• Standard operation for FEL, Gantry & Huka
• Delayed collection for Garden Wheelie, Handybins & Franklin

Dec 28th

• Standard operation for FEL, Gantry & Huka
• Delayed collection at Garden Wheelie, Handybins & Franklin

Dec 29th

• Closed - Garden Wheelie
• Standard operation for Fel, Gantry, Huka, Handybins & Franklin

Dec 30th

• Standard operation for Fel, Gantry, Garden Wheelie, Huka, Handybins & Franklin

December 31st

• Standard operation for Fel, Gantry, Garden Wheelie, Huka, Handybins & Franklin

Jan 1st

• All services CLOSED

Jan 2nd

• Standard operation - FEL, Gantry & Huka
• Delayed operation - Garden Wheelie, Handybins & Franklin

Jan 3rd

• Standard operation - FEL, Gantry & Huka
• Delayed collection - Garden Wheelie, Handybins & Franklin

Jan 4th

• Standard operation - FEL, Gantry & Huka
• Delayed collection - Garden Wheelie, Handybins & Franklin

Jan 5th

• Standard operation - Fel, Gantry, Huka, Handybins & Franklin
• CLOSED- Garden Wheelie

Blenheim

Office will be CLOSED – 25 & 26 December or Jan 1 & 2

• Frontload / Commercial Handybins / Gantry – no collections 25 & 26 December or 1 & 2 Jan

• On both weeks services scheduled for Wed collection will be done on the Tuesday
• On both weeks services scheduled for Thurs collection will be done on the Friday

• Liquid Waste Collection – no collections 25 & 26 December or 1 & 2 Jan

Central Otago

Office will be CLOSED 25 & 26 December and 1 & 2 January

• Commercial services booked for collection Wednesday 25 will be collected Friday 27 December
• Commercial services booked for collection Wednesday 1 will be collected Friday 3 January

Christchurch

Office will be CLOSED– 25 Dec & 26 Dec and 1 Jan & 2 Jan

• All services – Any services for Christmas day will be done on Tuesday 24th or if closed caught up on the 27 Dec
• Thursday 26 Dec - Only General Waste and High-Volume Recycling Services will be operating, all other services will be collected on their next scheduled collection day
• Friday 27 Dec - Our office will be open and all services will be operating. Any General Waste and Mixed Recycling customers that were closed on the public holiday will be caught up on this day
• Wed 1st Jan and Thu 2nd Jan - Only General Waste and High Volume Recycling Services will be operating, all other services will be collected on their next scheduled collection day
• Fri 3rd Jan - Our office will be open and all services will be operating. Any General Waste and Mixed Recycling customers that were closed on the public holiday will be caught up on this day

Dunedin

Office will be CLOSED– 25 & 26 Dec and 1 – 2 Jan

• Gantry Services will not be operating on 25 & 26 Dec and 1 & 2 Jan
• Frontload and commercial handybin services will not be operating 25 Dec

Gisborne

Office will be CLOSED - 25 & 26 Dec and 1 – 2 Jan

• No services will be operating on 26 & 27 Dec and 1 & 2 Jan

 Kapiti

Office will be CLOSED– 25 & 26 Dec and 1 – 2 Jan

Masterton

• Wheelie Bin Collections
• • Collections due on Wednesday 25th December will be done on Tuesday 24th December
  • Bins to be collected on Boxing day 26th December will continue as normal
  • Collections due on Wednesday 1st January will be done on Tuesday 31st December
  • Bins to be collected on the 2nd January will continue as normal

• Front Load Collections
• • Collections due on Wednesday 25th and Thursday 26th December will be done on the 27th and 28th December

• Gantry Collections
• • No collections from 25th– 27th December and 31st December – 3rd January, unless booked before 23rd December

Nelson

Office, Huka & Chemical Collections will be CLOSED 25 & 26 Dec and 1 – 2 Jan

• No Front Load or Wheelie Bin Collections on 25th December
• All services will operate as normal.

New Plymouth

Office will be CLOSED 25 & 26 Dec and 1 – 2 Jan.

Otorohanga

Office will be CLOSED 25 & 26 Dec and only

• All services will operate one day later from Christmas day ( 25th will be collected on the 26th , 26th will be collected 27th and the 27th collected on the 28th )
• The recycle centre will be closed on 25 Dec, 26 Dec and 2 Jan.

Palmerston North

Transfer Station CLOSED 25th December and 1st January

• Collections due on Wednesday 25th December will be done on Saturday 28th December
• Collections due on Wednesday 1st January will be done on Saturday 4th January

Rotorua

Office will be CLOSED 25 & 26 Dec and 2 & 3 Jan

• Gantry services will not operate on 25 Dec & 26 Dec and 2 & 3 Jan
• No services running on Christmas Day 25 Dec

Taupo

The office will be CLOSED 25 & 26 Dec and 1 – 2 Jan

• All services will operate as normal with the exception of Christmas day & New Years day where collections will take place the following day

Tauranga

Office will be CLOSED– 25 & 26 Dec and 1 – 2 Jan

• Frontload services will not be operating 25 Dec & 1st Jan - Premises operating moved to following day
• Handybin services will not be operating 25 / 26 Dec & 1st / 2nd Jan
• Gantry services will not operate on 25 Dec – 27 Dec and 2 – 3 Jan
• Cardboard Frontload Operating only Mon 23 Dec & Mon 30 Dec (No Weds / Fri Collection)
• All other services will operate as normal

Timaru

Office will be CLOSED – 25 & 26 Dec and 1 – 2 Jan

• Frontload services will not be operating 25 Dec & 1st Jan
• Huka services will not be operating 25 December & 1st Jan
• All other services will operate as normal

Twizel

• Commercial wheelie bins will not be operating on Wednesday 25 December and 1 January
• Gantry services will not be operating on 25 – 26 December and 1 – 2 January

Tokoroa

Office will be CLOSED 25 & 26 Dec and 2 & 3 Jan

• Gantry services will not operate on 25 Dec & 26 Dec and 2 & 3 Jan
• No services running on Christmas Day 25 Dec

Hamilton Office will be open over this period and CLOSED on the public holidays - 25 & 26 Dec and 1 Jan & 2 Jan

• No collections on Christmas day and New Years Day.
• Hamilton branch will be operating one day later across all divisions, Gantry, Frontload, Commercial & Residential Wheelie bins and Waipa Bags

Whanganui

Transfer Station CLOSED for Commercial customers Wednesday 25th December and Wednesday 1st January

• Collections due on Wednesday 25th December will be done on Saturday 28th December
• Collections due on Wednesday 1st January will be done on Saturday 4th January

Lower Hutt, Porirua and Upper Hutt

• Wednesday 25th December – No collections. Please have your bin out Saturday 28th December
• Wednesday 1st January – No collections. Please have your bin out Saturday 4th January

Wellington

• Wednesday 25th December – No collections. Please have your bin out Saturday 28th December.
• Wednesday 1st January – No collections. Please have your bin out Saturday 4th January.

TRANSFER STATIONS:

Hokitika

CLOSED 25 Dec, 26 Dec and 1 Jan.

• Wed, December 25th - Christmas day: Hokitika, Ross and Harihari sites all CLOSED and no street collection

• Thurs, December 26th - Boxing day: Hokitika site is CLOSED and will be doing Wednesday street collection

• Fri, December 27th: Hokitika site is open and will be doing Thursday street collection

• Wed, January 1st - New Year's Day: Hokitika, Harihari and Ross sites CLOSED and no street collection

• Thurs, January 2nd - Day after New Year's Day: Kumara and Hokitika sites open and doing Wednesday street collection

• Fri, January 3rd: Hokitika site open and doing Thursday street collection

Colson Road - New Plymouth

CLOSED on 25th & 26th Dec - Christmas Day & 1 Jan - New Years Day

• Open all other days 8.00.am – 4.30pm

Mairangi Bay (Constellation Dr)

CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

• 24 Dec – Open: 6am-2pm
• 26 Dec – Open: 8am-4pm
• 31 Dec – Open: 6am-2pm
• 2 Jan – Open: 8am-4pm

Maleme Street - Tauranga

CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

Otaki Transfer Station

CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

Patiki Rd (Avondale)

CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

24 Dec – Open: 6am-2pm

26 Dec – Open: 8am-4pm

31 Dec – Open: 6am-2pm

2 Jan – Open: 8am-4pm

 Te Maunga - Tauranga

CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

Wiri Transfer Station:

CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

• 22 Dec - Sunday: CLOSED
• 24 Dec – Christmas Eve: 7.00am – 5.00pm
• 26 Dec – Boxing Day: 8:00am – 4:00pm
• 29 Dec - Sunday: CLOSED
• 31 Dec – New Year’s Eve: 7:00am – 5:00pm
• 2 Jan – Day after New Year’s Day: 8:00am – 4:00pm

Pukekohe Transfer Station:

CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

• 24 Dec – Christmas Eve:  7:30am – 4:30pm
• 26 Dec – Boxing Day: CLOSED
• 31 Dec - New Year’s Eve: 7:30am – 4:30pm
• 2 Jan – Day after New Year’s: CLOSED

Palmerston North:

Transfer Station CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

• Collections due on Wednesday 25th December will be done on Saturday 28th December
• Collections due on Wednesday 1st January will be done on Saturday 4th January

 Pikes Point Transfer Station:

CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

• 24 Dec - Christmas Eve:   7:00am – 5:00pm
• 26 Dec - Boxing Day: 8:00am – 4:00pm
• 31 Dec - New Year’s Eve: 7:00am – 5:00pm
• 2 Jan - Day after New Year’s Day: 8:00am – 4:00pm

Resource Recovery Centres:

Cambridge – Hamilton

CLOSED 24th-26th Dec and 31st/1st Jan

• All other day as normal hours

Lincoln

CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

• Open 26th Dec & 2nd Jan: 9am-4pm
• All other day as normal hours

Pokeno Resource Recovery Centre

CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

• December 2024
• • Friday, 20 December 24: 7:00 am - 12:00 pm (half day)
  • Saturday, 21 December 2024: CLOSED
  • Monday, 23 - 28 December 2024: CLOSED
  • Monday, 30 - 31 December 2024: CLOSED

• January 2025
• • Wednesday, 1 - 4 January 2025: CLOSED
  • Monday, 6 January 2025: CLOSED
  • Tuesday, 7 January 2025: OPEN 7:00 am - 4:00 pm

 OTHER:

Hamilton Organic Centre 

Site will be CLOSED- 25 & 26 Dec and 1 & 2 Jan

• Normal hours are 8am - 5pm for all other days

TECHNICAL SERVICES:

Christchurch

Opening hours for December /January period as follows:

• Monday 23 Dec 8-3pm
• Tuesday 24 Dec 8-11am
• Wed-Fri 25-27 Dec – CLOSED
• Mon 30 Dec 8-3pm
• Tue 31 Dec 8-1pm
• Wed-Fri 1-3 Jan – CLOSED
• 6 Jan onwards 8-5pm

MANAGED FILL SITES:

Hampton Downs Landfill

Site will be CLOSED- 25 & 26 Dec and 1 Jan

• December 2024
• • 23 - 24 Dec: OPEN  6:00 am- 5:00 pm
  • 25 - 26 Dec: CLOSED
  • 27 - 28 Dec: OPEN  6:00 am - 2:00 pm
  • 29 Dec: CLOSED
  • 30 - 31 Dec: OPEN  6:00 am -5:00 pm

• January 2025
• • 1 Jan: CLOSED
  • 2 - 3 Jan: OPEN  6:00 am - 5:00 pm
  • 4 Jan: OPEN  6:00 am - 12:00 pm
  • 5 Jan : CLOSED
  • 6 Jan: OPEN  6:00 am - 5:00 pm

REMEMBER:

Customer Service will be closed on Christmas Day, Boxing Day, New Year’s Day & Day after New Year’s Day. 

You can drop us a note here: https://environz.co.nz/contact-us

** Normal schedule will resume on FRIDAY, 3 JANUARY.**

Have a great holiday break!

PUBLIC HOLIDAY ALERT!

However you spend Labour Day, stay up the date on the latest service information and holiday hours from Enviro NZ.

Branches:

Ashburton

Gantry and Front load services will not be operating.

Auckland

• The office will be closed. Gantry services will not be operating.

• Residential Wheelie bin and Yellow bag services scheduled for collection Tuesdays 29th Oct will operate one day later than your scheduled collection day during this week.

Blenheim

No services will operate on Monday 28 Oct. Services will be rescheduled for Tuesday 29th Oct.

Christchurch

• The office will be closed and Gantry and Huka services will not be operating.

• Wheelie bin & Front load General Waste and selected High Volume Recycling services will continue to operate as normal.

• All other recycling services scheduled for collection Monday 28 Oct will operate on their next scheduled service day.

• If you require a Recycling collection or an extra collection, please contact our office.

Dunedin

• The office will be closed.

• Gantry services will not be operating.

• Front load and Wheelie bin services will continue to operate as normal.

Gisborne

The office will be closed yet all services will be operating as per usual.

Kapiti

• The office will be closed.

• No Gantry service on Monday 28 October.

• All other services will operate as normal.

Masterton

Office will be closed. Front Load & Wheelie Bin Service will operate as normal.

Nelson

• The office will be closed.

• Front Load, Wheelie Bin, & NCC Street Litter General Waste Services will operate as normal.

• Front Load Cardboard, Glass Collection, Liquid Waste, Chemical Collections, Huka services will not be operating.

New Plymouth

• The office will be closed.

• Gantry services will not be operating.

• Front load and Wheelie bin services will continue to operate as normal.

Otorohanga

The office will be closed. All services and the Recycle centre will continue to operate as normal.

Palmerston North

The office will be closed. All services will continue to operate as normal.

Rotorua

• The office will be closed.

• Gantry and Wheelie bin services will not be operating.

• Front load services will continue to operate as normal.

Taupo

The office will be closed. Services will continue to operate as normal.

Tauranga

• The office will be closed.

• Gantry services will not be operating.

• Front load services will continue to operate as normal.

• Wheelie bin services will be operating one day later.

Timaru

• The office will be closed.

• Huka and Front load services are business as usual.

Tokoroa

• The office will be closed.

• Gantry services will not be operating.

• Wheelie bin and Front load services will continue to operate as normal.

Waikato

• Gantry services will operate one day later than your normal scheduled collection day during the week.

• Frontload services will continue to operate as normal. Commercial & Residential Wheelie Bin services will operate one day later than your scheduled collection day during this week.

• Waipa Yellow Bags will operate one day later than your scheduled collection day during this week.

• Lincoln Street the Resource Recovery Centre will be open 9am to 4pm.

• Commercial & Residential Wheelie Bin services will operate one day later than your scheduled collection day during this week.

Whanganui

The office will be closed. All services will continue to operate as normal.

Wellington

The office will be closed. All services will continue to operate as normal.

Transfer Stations:

Avondale (Patiki) - Auckland

The Transfer Station will be open 8am to 4pm.

Mairangi Bay - Auckland

The Transfer Station will be open 8am to 4pm.

Onehunga (Pikes Point) - Auckland

The Transfer Station will be open from 8am to 4pm.

Wiri - Auckland

The Transfer Station will be open from 8am to 4pm.

Pukekohe - Franklin

The Transfer Station will be closed on 28th October.

Colson Road - New Plymouth

The Transfer Station will be open 8am to 4.30pm.

Palmerston North

The Transfer Station will be open 9am to 4:30pm.

Maleme - Tauranga

The Transfer Station will be open 9am to 5pm.

Te Maunga - Tauranga

The Transfer Station will be open 9am to 5pm.

Otaki - Wellington

The Transfer Station will be open 9am to 5pm.

Resource Recovery Centres:

Cambridge - Hamilton

This centre will be closed.

Lincoln

This centre will be open from 9am – 4pm.

Other:

Hamilton Organic Centre

This centre is open during their usual hours of 8am - 5pm.

Please Note:

Customer Service will be closed on Labour Day. You can drop us a note here: https://environz.co.nz/contact-us

** Normal schedule will resume on Tuesday 29 October 2024.**

Have a great weekend!

Enviro NZ wishes all of our customers a safe and pleasant Matariki weekend. See the following for changes to services or hours in your area on Friday 28 June:

BRANCHES

Ashburton

• Wheelie bin services scheduled for Friday will operate one day later, on Saturday 29th July.
• Gantry and front load services will not be operate on Friday but will resume over the weekend.

Auckland

• Gantry services will not be operating on Friday.
• Front load services will continue to operate as normal.
• Residential wheelie bin or Yellow Bag services scheduled for collection on Friday will operate one day later.

Christchurch

• The office will be closed and Gantry and Huka services will not be operating on Friday.
• Wheelie bin, Front load general waste and selected high volume recycling services will continue to operate as normal.
• All other recycling services scheduled for collection on Friday will operate on the next scheduled service day.
• If you require a recycling collection on Friday, or an extra collection, please contact our office.

Dunedin

• All services will operate as normal.
• The office will be closed.

Gisborne

• No services will be operating on Friday.
• Wheelie bin services scheduled for collection on Friday will be collected either one day earlier on Thursday or on the following Monday.

Hokitika

• No services will be operating on Friday and our office will be closed.

Kapiti

• All services will operate as normal but our offices will be closed.

Masterton

• Wheelie bin and Front load services will be operating as normal on Friday.

Nelson

• No services will be operating on Friday with the exception of Front and Rear load services.

New Plymouth

• Gantry services will not be operating on Friday
• Front load and Wheelie bin services will continue to operate as normal.

Otorohanga

• All services will operate as normal on Friday however the office will be closed.
• The recycle centre will be open from 10am to 4pm.

Palmerston North

• All services will operate as normal.

Rotorua

• Gantry services will not be operating on Friday.
• Front load services will be not be operating on Friday but will be serviced one day earlier on Thursday.
• Wheelie bin services scheduled for collection on Friday will operate one day earlier on Thursday.

Taupo

• All commercial services scheduled for Friday will be serviced one day earlier on Thursday.
• All residential collections will be collected as per normal.

Timaru

• Huka services will not be available on Friday but Frontload services will continue to operate.

Tokoroa

• Gantry services will not be operating on Friday but will be serviced one day earlier on Thursday.
• Commercial wheelie bin collections scheduled for Friday will be collected as per normal.
• Services for Tokoroa residential customers will be collected on Saturday.
• Front load services will be serviced one day earlier on Thursday.

Waikato

• Gantry services will continue to operate as normal.
• Frontload services will continue to operate as normal.
• Commercial & Residential Wheelie Bin services will continue to operate as normal.
• Waipa Yellow Bags scheduled for collection on Friday will operate one day later on Saturday.

Whanganui

• All services will operate as normal on Friday.

Wellington

• All services will operate as normal but our offices will be closed.

TRANSFER STATIONS

Ashburton

• Friday – Resource Recovery Park will be open from 8am to 5pm.

Avondale (Patiki) - Auckland

• Friday - The Transfer Station will be closed.

Mairangi Bay - Auckland

• Friday - The Transfer Station will be closed.

Onehunga (Pikes Point) - Auckland

• Friday - The Transfer Station will be closed.

Wiri - Auckland

• Friday - The Transfer Station will be closed.

Pukekohe - Franklin

• Friday - The Transfer Station will be closed.

Cambridge - Hamilton

• Friday - The Transfer Station will be closed.

Te Rapa - Hamilton

• Friday - The Transfer Station will be closed.

Lincoln Street - Frankton

• Friday - The Transfer Station will be closed.

Colson Road - New Plymouth

• Friday - The Transfer Station will be closed.

Palmerston North

• Transfer station will be open from 9am to 4:30pm.

Maleme - Tauranga

• Friday - The Transfer Station will be closed.

Te Maunga - Tauranga

• Friday - The Transfer Station will be closed.

Otaki - Wellington

• Friday – Open from 9am to 5pm.

Branches

Ashburton

• Wheelie bin services scheduled for Monday will operate one day later.
• Gantry and front load services will not be operate as normal.

Auckland

• Gantry services will not be operating on Monday
• Front load services and commercial wheelie bin will continue to operate as normal
• Residential wheelie bin or Hungry Bag services scheduled this week will operate one day later throughout the week.

Christchurch

• The office will be closed and Gantry and Huka services will not be operating on Monday
• Wheelie bin, Front load general waste and selected high volume recycling services will continue to operate as normal
• All other recycling services scheduled for collection on Monday will operate on the next scheduled service day
• If you require a recycling collection on Monday, or an extra collection, please contact our office.

Dunedin

• Gantry, Front load and Commercial Wheelie bin services will not operate on Friday
• Residential Wheelie bin services scheduled for collection on Friday will operate one day later on Saturday.

Gisborne

• No services will be operating on Monday
• Wheelie bin services scheduled for collection on Monday will operate one day later.

Hokitika

• Kerbside collection will be operating as normal
• Transfer station will be closed.

Kapiti

• Services operating as per normal
• The office will be closed.

Masterton

• The office will be closed
• No Gantry services will operate on Monday but all other services will operate as normal.

Nelson

• No services will be operating on Monday
• Front load services scheduled on Monday will operate on Tuesday
• Front load and Wheelie bin services will operate as usual.

New Plymouth

• Gantry services will not be operating on Monday
• Front load and Wheelie bin services will continue to operate as normal.

Otorohanga

• All services will operate as normal on Monday however the office will be closed
• The recycle centre will be open on Monday.

Palmerston North

• No services will be operating on Monday
• Services scheduled for Monday will operate one day later.

Rotorua

• Gantry services will not be operating on Monday
• Front load services will be not be operating as normal
• Wheelie bin services scheduled for collection on Monday will operate one day later.

Taupo

• All services scheduled for Monday will be serviced one day later.

Timaru

• No Huka services will operate on Monday but all other commercial services will operate as normal.

Tokoroa

• Gantry services will not be operating on Monday but will be serviced one day later
• Frontload services will continue to operate as normal
• Commercial & Residential Wheelie Bin services will continue to operate as normal.

Waikato

• Gantry services will operate one day later than your normal scheduled collection day during this week
• Frontload services will continue to operate as normal
• Hamilton Commercial & Hamilton Residential Wheelie Bin services will operate as per your normal collection day during this week
• Waipa Yellow Bags and Waipa Residential Wheelie Bin services will operate one day later than your scheduled collection day during this week.

Whanganui

• No services will be operating on Monday
• Services scheduled for Monday will operate one day later.

Wellington

• Services operating as per normal
• The office will be closed.

Transfer Stations

Ashburton

• Monday - The Transfer Station will be closed.

Avondale (Patiki) - Auckland

• Monday - The Transfer Station will be closed.

Mairangi Bay - Auckland

• Monday - The Transfer Station will be closed.

Onehunga (Pikes Point) - Auckland

• Monday - The Transfer Station will be closed.

Wiri - Auckland

• Monday - The Transfer Station will be closed.

Pukekohe - Franklin

• Monday - The Transfer Station will be closed.

Cambridge - Hamilton

• Monday - The Transfer Station will be closed.

Te Rapa - Hamilton

• Monday - The Transfer Station will be closed.

Colson Road - New Plymouth

• Monday - The Transfer Station will be closed.

Palmerston North

• Monday - The Transfer Station will be closed.

Maleme - Tauranga

• Monday - The Transfer Station will be closed.

Te Maunga - Tauranga

• Monday - The Transfer Station will be closed.

Otaki - Wellington

• Monday - The Transfer Station will be operating as per normal 9am-5pm.
  
  

With Anzac Day falling on a Thursday this year (25/04/2024), please see the following list for service updates in your region:

Branches

Ashburton

• Gantry and Front Load services will not be operating.

Auckland

• The office will be closed.
• All services scheduled for collection Thursday 25 April will operate one day later.

Christchurch

• The office will be closed and Gantry and Huka services will not be operating
• Wheelie bin & Front Load General Waste and selected High Volume Recycling services will continue to operate as normal
• All other recycling services scheduled for collection on Thursday 25 April will operate on their next scheduled service day
• If you require a Recycling collection or an extra collection, please contact our office.

Dunedin

• The office will be closed
• Gantry services will not be operating
• Front Load and Wheelie Bin services will continue to operate as normal.

Gisborne

• The office will be closed
• All services, Wheelie Bin, Gantry and Portaloo scheduled for collection on Thursday 25 April will operate one day later.

Hokitika

• The office will be closed
• Services will be operating as normal.

Kapiti

• The office will be closed
• No Gantry service on Thursday 25 April
• All other services will operate as normal.

Masterton

• The office will be closed
• No Front Load or Gantry services will operate
• Wheelie bin services will operate as normal.

Nelson

• No services will operate on Thursday 25 April.

Otorohanga

• The office will be closed
• Front Load and Rear Load services will be operating
• Our Recycling Centre will be closed.

Palmerston North

• The office will be closed
• All services will continue to operate as normal.

Rotorua

• The office will be closed
• Gantry services will not be operating
• Wheelie Bin services will be completed the following day
• Front Load services will continue to operate as normal.

Taupo

• The office will be closed
• Services will continue to operate as normal.

Tauranga

• The office will be closed
• Gantry services will not be operating
• Wheelie Bin and Front Load services will continue to operate as normal.

Timaru

• All Front Load services will operate as normal
• Huka services will not be operating.

Tokoroa

• The office will be closed.
• Gantry services will not be operating
• Wheelie Bin and Front Load services will continue to operate as normal.

Waikato

• Gantry services will operate one day later than your normal scheduled collection day during this week
• Front Load services will continue to operate as normal
• Hamilton Commercial & Hamilton Residential Wheelie Bin services will operate as per your normal collection day during this week.
• Waipa Yellow Bags and Waipa Residential Wheelie Bin services will operate one day later than your scheduled collection day during this week
• Lincoln Street the Resource Recovery Centre will be open 9am to 4pm.

Whanganui

• The office will be closed
• All services will continue to operate as normal.

Wellington

• The office will be closed
• All services will continue to operate as normal.

Transfer Stations

Avondale (Patiki) - Auckland

• The Transfer Station will be open 8am to 4pm.

Mairangi Bay - Auckland

• The Transfer Station will be open 8am to 4pm.

Onehunga (Pikes Point) - Auckland

• The Transfer Station will be open 9am to 4pm.

Wiri - Auckland

• The Transfer Station will be open from 8am to 2pm.

Pukekohe - Franklin

• The Transfer Station will be closed.

Cambridge - Hamilton

• The Transfer Station will be open 8am to 5pm.

Te Rapa - Hamilton

• The Transfer Station will be closed.

Colson Road - New Plymouth

• The Transfer Station will be closed.

Palmerston North

• The Transfer Station will be open 9am to 4:30pm.

Maleme - Tauranga

• The Transfer Station will be open 9am to 5pm.

Te Maunga - Tauranga

• The Transfer Station will be open 9am to 5pm.

Otaki - Wellington

• The Transfer Station will be open 9am to 5pm.

Hokitika

• The Transfer Station will be closed.

Branches

Ashburton

• Wheelie bin services scheduled for Good Friday will operate one day later, on Saturday 30th March
• Gantry and front load services will not be operating over Easter weekend and will resume on Tuesday 2nd April.

Auckland

• Gantry services will not be operating on these days
• Front load services will continue to operate as normal
• Residential wheelie bins scheduled for collection on Good Friday will operate one day later, on Saturday 30th March, and services scheduled for collection on Easter Monday will operate one day later than your scheduled collection day during this week.

Christchurch

• The office will be closed and Gantry and Huka services will not be operating on these days
• Wheelie bin, Front load general waste and selected high volume recycling services will continue to operate as normal
• All other recycling services scheduled for collection on these days will operate on the next scheduled service day
• If you require a recycling collection on Good Friday or Easter Monday, or an extra collection, please contact our office.

Timaru

• Huka services will not be operating on these days. Front load services will not operate on Good Friday but will operate as normal on Easter Monday
• Residential Wheelie bin services scheduled for collection on Good Friday.

Dunedin

• Gantry services will not be operating on these days
• Front load and Commercial Wheelie bin services will not operate on Good Friday but will operate as normal on Easter Monday
• Residential Wheelie bin services scheduled for collection on Good Friday will operate one day later on Saturday 30th March
• All services will operate as normal on Easter Monday.

Gisborne

• No services will be operating on Good Friday
• Gantry, Septic Tank and Portaloo services will not be operating on Easter Monday
• Wheelie bin services scheduled for collection on Good Friday will operate one day earlier on Thursday 28th March, and services scheduled for collection on Easter Monday will operate one day later on Tuesday 2nd of April.

Kapiti

• No services will be operating on Good Friday
• All Kerbside collections scheduled for Friday the 29th will be done on Saturday the 30th
• Front load Services scheduled for Good Friday will operate one day earlier on Thursday 28th March, with the exception of any cardboard collections which will be done on Saturday
• Services scheduled for collection will continue to operate as normal from Easter Monday
• No Gantry services will be operating from Good Friday through to Easter Monday, services will resume Tuesday 2nd April.

Masterton

• The office will be closed
• Front load services scheduled for Good Friday will operate one day later, Saturday 30th March
• Wheelie bin services scheduled for collection on Good Friday will operate one day earlier on Thursday 28th March
• Services will operate as normal on Easter Monday
• Gantry services will not be operating on these days but will resume on Tuesday 2nd April.

Nelson

• No services will be operating on Good Friday
• Front load services scheduled on Good Friday will operate either on Thursday 28th March or Saturday 29th March
• Huka bin services will not operate Easter Monday
• Front load and Wheelie bin services will operate as usual.

New Plymouth

• Gantry services will not be operating on these days
• Front load and Wheelie bin services will continue to operate as normal.

Otorohanga

• Gantry services will not be operating on these days
• All other services will operate as normal on Good Friday and Easter Monday, however the office will be closed
• The recycling centre will be closed on Good Friday and open on Easter Monday

Palmerston North

• No services will be operating on Good Friday. Services scheduled for Good Friday will operate one day later on Saturday 30th March
• Services scheduled for collection will continue to operate as normal from Easter Monday.

Rotorua

• Gantry services will not be operating on Good Friday or Easter Monday
• Front load services will be not be operating on Good Friday but will be serviced one day earlier on Thursday 28th March. Front load services will continue on Easter Monday
• Wheelie bin services scheduled for collection on Good Friday will operate one day earlier on Thursday 28th March and services scheduled for collection on Easter Monday will operate one day later on Tuesday 2nd April.

Taupo

• All services scheduled for Good Friday will be serviced one day earlier on Thursday 28th March
• All services operating as normal on Easter Monday.

Tauranga

• All services scheduled for Good Friday will be serviced one day later on Saturday 30th March
• All services operating as normal on Easter Monday
• No gantry on public holidays.

Tokoroa

• Gantry services will not be operating on Good Friday or Easter Monday with services scheduled operating one day earlier on Thursday 28th April
• Commercial wheelie bin collections scheduled for Friday will be done on Thursday 28th March
• Services for Tokoroa residential customers will be collected on Saturday 30th March
• Front load services will be serviced one day earlier on Thursday 28th March
• Other services scheduled for Easter Monday will operate as normal.

Waikato

• Gantry services will operate one day later than your normal scheduled collection day during this week
• Frontload services will continue to operate as normal
• Hamilton Commercial & Hamilton Residential Wheelie Bin services will operate as per your normal collection day during this week
• Waipa Yellow Bags and Waipa Residential Wheel Bin services will operate one day later than your scheduled collection day during this week

Whanganui

• No services will be operating on Good Friday. Services scheduled for Good Friday will operate one day later on Saturday 30th March
• Services scheduled for collection will continue to operate as normal from Easter Monday.

Wellington

• No services will be operating on Good Friday
• Services scheduled for Good Friday will operate one day later on Saturday 30th March, including Gantry services
• Services scheduled for collection will continue to operate as normal from Easter Monday
• The office will be closed over Easter weekend. 

Transfer Stations

Ashburton

• Good Friday - The Transfer Station will be closed
• Easter Monday - The Transfer Station will be closed.

Avondale (Patiki) - Auckland

• Good Friday - The Transfer Station will be closed
• Easter Monday - The Transfer Station will be open 7am to 4pm.

Mairangi Bay - Auckland

• Good Friday - The Transfer Station will be closed
• Easter Monday - The Transfer Station will be open 8am to 5pm.

Onehunga (Pikes Point) - Auckland

• Good Friday - The Transfer Station will be closed
• Easter Monday - The Transfer Station will be open 8am to 4pm.

Wiri - Auckland

• Good Friday - The Transfer Station will be closed
• Easter Monday - The Transfer Station will be open 8am to 2pm.

Pukekohe - Franklin

• Good Friday - The Transfer Station will be closed
• Easter Monday - The Transfer Station will be closed.

Cambridge - Hamilton

• Good Friday - The Transfer Station will be closed.
• Easter Monday - The Transfer Station will be closed.

Te Rapa - Hamilton

• Good Friday - The Transfer Station will be closed
• Easter Monday - The Transfer Station will be closed.

Lincoln Street - Frankton

• Good Friday - The Transfer Station will be closed
• Easter Monday - The Transfer Station will be open 9am to 4pm.

Colson Road - New Plymouth

• Good Friday - The Transfer Station will be closed
• Easter Monday - The Transfer Station will be open 8am to 4:30pm.

Palmerston North

• Good Friday - The Transfer Station will be closed
• Easter Monday - The Transfer Station will be open 9am to 4:30pm.

Maleme - Tauranga

• Good Friday - The Transfer Station will be closed
• Easter Monday - The Transfer Station will be open 9am to 5pm.

Te Maunga - Tauranga

• Good Friday - The Transfer Station will be closed
• Easter Monday - The Transfer Station will be open 9am to 5pm.

Otaki - Wellington

• Good Friday - The Transfer Station will be closed
• Easter Monday - The Transfer Station will be open 9am to 5pm.

Branches

Auckland

• Gantry services will not be operating
• Front load services will operate as normal
• Residential Wheelie Bin and Yellow Bag services will operate one day later than scheduled during this week.

Ashburton

• Gantry services will not be operating.

Christchurch

• Gantry, Huka and Low volume recycling services will not be operating
• Rear load & Front load General Waste, Comingle and high volume recycling services will operate as normal.  If you require a catch-up collection, please contact our office to make a booking.

Dunedin

• Gantry services will not be operating. Front load and Wheelie bin services will operate as normal.

Gisborne

• No services will be operating on this day. All Wheelie bin services will operate one day earlier than scheduled during this week.

Hokitika

• Services will operate as normal.

Kapiti

• Gantry services will not be operating. All other services will operate as normal.

Masterton

• Wheelie Bin and Front load services will operate as normal. Gantry services will not operate.

Nelson

• Huka services will not be operating. Front load and Rear load will be operating as normal.

Otorohanga

• Gantry services will not operate. All other services will continue to operate as normal.

Palmerston North

• Our office will be closed however all services will operate as normal.

Rotorua

• Gantry services will not be operating
• Wheelie bin services scheduled for this day will be collected Wednesday 7 February 2024
• Front load collections will operate as normal.

Taranaki

• Gantry services will not be operating
• Front load and Wheelie bin services will operate as normal.

Taupo

• Gantry services will not be operating
• Front load and Wheelie bin services will operate as normal.

Tauranga

• Gantry services will not be operating
• Front load and Wheelie bin services will operate as normal.

Timaru

• Huka services will not be operating
• Front load collections will operate as normal.

Tokoroa

• Gantry services will not be operating
• All other services will operate as normal.

Waikato

• Gantry services will operate as normal
• Front load services will operate as normal
• Rear load services in Waipa, Residential Wheelie bin services and Waipa Yellow Bags will operate one day later than scheduled during this week.

Whanganui

• Our office will be closed however all services will operate as normal.

Wellington

• Gantry services will not be operating. Front load and Wheelie bin services will operate as normal.

Our Transfer Stations

Ashburton

• Resource Park will be open 8am to 6pm.

Auckland

• Mairangi Bay - The transfer station will be open 8am to 4pm
• Onehunga (Pikes Point) - The transfer station will be open 8am to 4pm
• Avondale (Patiki) - The transfer station will be open 8am to 4pm
• Wiri - The transfer station will be open 8am to 2pm.

Franklin - Pukekohe

• The transfer station will be closed.

Hamilton

• Te Rapa - The transfer station will be closed
• Cambridge - The transfer station will be closed
• Lincoln Street - The Resource Recovery Centre will be open 9am to 4pm.

Hokitika

• The Transfer will be closed.

Tauranga

• Maleme - The transfer station will be open from 8am to 5pm
• Te Maunga - The transfer station will be open from 8am to 5pm.

New Plymouth

• Colson Road - The transfer station will be open 9am to 4:30pm.

Palmerston North

• The transfer station will be open 9am to 4.30pm.

Wellington

• Otaki - The Transfer Station will be open 8am to 4pm.

Auckland Anniversary Day

Auckland –  Scheduled Gantry and Front load services will operate as normal. Residential Wheelie bin and Yellow Bag services will operate one day later than scheduled during this week.

Gisborne - There will be no services operating. All Wheelie bin services will operate one day later than scheduled during this week.

Otorohanga – Gantry services will not operate. All other services will continue to operate as normal.

Rotorua - Gantry services will not operate. Front load services will operate as normal. Residential Wheelie bin services will operate one day later than scheduled during this week.

Taupo - Gantry services will not operate. Front load and Residential Wheelie bin services will operate as normal.

Tauranga - Gantry services will not operate. Front load and Residential Wheelie bin services will operate as normal.

Tokoroa - Front load and Wheelie bin services will operate as normal. Gantry services will operate one day later than your scheduled collection day during this week.

Waikato - Gantry services will operate as normal. Front load services will operate as normal. Rear load services in Waipa, Residential Wheelie bin services and Waipa Yellow Bags will operate one day later than scheduled during this week.

Transfer Stations

Auckland

• Mairangi Bay - Transfer Station will be open 8am to 4pm
• Avondale (Patiki) - Transfer Station will be open 8am to 4pm
• Onehunga (Pikes Point) - Transfer Station will be open 8am to 4pm
• Wiri - Transfer Station will be open 8am to 4pm.

Franklin

• Pukekohe - Transfer station will be closed.

Hamilton

• Te Rapa - Transfer station will be closed
• Cambridge - Transfer station will be closed
• Lincoln Street - Resource Recovery centre will be open 9am to 4pm.

Tauranga

• Maleme - Transfer Station will be open 8am to 5pm
• Te Maunga - Transfer Station will be open 8am to 5pm.

Nelson Anniversary Day

Nelson - Front load and Huka services will not be operating on this day.

Wellington

• Gantry services will not be operating
• Front load and Wheelie bin services will operate as normal.

Palmerston North

• Our office will be closed however all services will operate as normal.

Changes to service over Christmas and New Year:

BRANCHES

Ashburton Office will be closed – 25th & 26th Dec 2023 and 1st & 2nd Jan 2024

Frontload Services - will operate during the Xmas period 26th Dec – 30th Dec and 2nd Jan – 6th Jan

Gantry Services – will cease from 23rd Dec and resume on 4th Jan 2024.

Auckland Office will be closed – 25 Dec 2023 and 1st Jan 2024

Frontload Services – Will not operate on the 25th Dec and 1st Jan, any collections scheduled on either of these days will be completed the following day

Gantry Services and Huka Services – will not operate on the 25th Dec 2023 and 1st Jan 2024, any collections scheduled on either of these days will be completed on the following day

Scheduled Commercial Handybins will be completed as normal

Garden Wheelie service will operate one day delayed between 25th Dec – 6th Jan 2024.

Christchurch Office will be closed – 25th Dec & 26th Dec and 1st Jan & 2nd Jan

All services – Any services for Christmas day will be done on Saturday 23rd or if closed caught up on the 27th Dec.

Dunedin Office will be closed – 25th & 26th Dec 2023 and 1st – 2nd Jan 2024

Gantry Services will not be operating on 25th & 26th Dec 2023 and 1st & 2nd Jan 2024

Frontload and commercial handybin services will not be operating 25th Dec 2023

Residential Handybin services will not be operating 25th Dec 2023 – these services will be moved to Saturday 30th Dec 2023

Residential Handybin services will not be operating 1st Jan 2024 – these services will be moved to Saturday 6th Jan 2024.

Gisborne

Office will be closed - 25th & 26th Dec 2023 and 1st – 2nd Jan 2024

No services will be operating on 26th & 27th Dec 2023 and 1st & 2nd Jan 2024.

Kapiti

Office will be closed – 25th & 26th Dec 2023 and 1st – 2nd Jan 2024

No services will be operating on 25th Dec 2023 and the 1st Jan 2024.

Masterton Office will be closed – 25th Dec – 8th Jan 2024

Wheelie Bins – Due for collection on Monday 25th Dec will be done on Tuesday 26th Dec, all other days will operate as normal

– Due for collection on Monday 1st Jan will be done on Tuesday 2nd Jan, all other days will operate as normal

Frontload

– No collections on 26th Dec, normal collection 27th Dec –30th Dec

Gantry Services

– No collection on 27th Dec – 30th Dec, normal collections will resume on 3rd Jan.

Nelson

The office will be closed 25th & 26th Dec 2023 and 1st – 2nd Jan 2024

All services will operate as normal.

New Plymouth

The office will be closed 25th & 26th Dec 2023 and 1st – 2nd Jan 2024.

Otorohanga

Office will be closed 25th & 26th Dec 2023 and 1st – 2nd Jan 2024

All services will operate as normal.

The recycle centre will be closed on 25th Dec and 1st Jan.

Palmerston North & Wanganui

The office will be closed 25th & 26th Dec 2023 and 1st – 2nd Jan 2024

All services booked for Monday 25th Dec will be completed on Saturday 23rd Dec

All services booked for Monday 1st January will be completed on Saturday 30th Dec.

Taupo

The office will be closed 25th & 26th Dec 2023 and 1st – 2nd Jan 2024

All services will operate as normal with the exception of Christmas day.

Tauranga

Office will be closed – 25th & 26th Dec 2023 and 1st – 2nd Jan 2024

Gantry services will not operate on 25th Dec – 27th Dec and 2nd – 3rd Jan. All other services will operate as normal.

Timaru

Office will be closed 25th & 26th Dec 2023 and 1st – 2nd Jan 2024

For our commercial customers Frontload services will not operate 25th Dec & 1st Jan.

Huka services will not operate between 24th Dec to 8th Jan.

Tokoroa

Office will be closed – 25th Dec – 4th Jan.

Waikato

Office will be closed – 25th & 26th Dec and 1st Jan & 2nd Jan

Gantry services will not operate on 25th – 26th Dec and 1st – 2nd Jan

All other services will operate as normal.

Lower Hutt, Porirua, Upper Hutt - Commercial and Residential

Monday 25th December – No collections. Please have your bin out Tuesday 26th Dec

Monday 1st January – No collections. Please have your bin out Tuesday 2nd January.

Wellington - Commercial and Residential

Monday 25th December – No collections. Please have your bin out Saturday 30th December

Monday 1st January – No collections. Please have your bin out Saturday 6th January.

Kapiti - Commercial and Residential

Monday 25th December – No collections. Please have your bin out Saturday 23rd December

Monday 1st January – No collections. Please have your bin out Saturday 30th December.

TRANSFER STATIONS

Hokitika

Closed 25th Dec, 26th Dec and 1st Jan

Onehunga (Pikes Point) - Auckland

Closed 25th Dec and 1st Jan

Mairangi Bay

Closed 24th & 25th Dec and 31st & 1st Jan

Patiki Road

Closed 24th & 25th Dec and 31st & 1st Jan

Wiri - Auckland

Closed 25th Dec and 1st Jan

Pukekohe - Franklin

Closed 24th & 25th Dec and 31st & 1st Jan

Palmerston North

Closed 25/26 Dec and 1st Jan