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10/12/2024

Christmas & New Years' Service Hours | Dec 2024 - Jan 2025 | SERVICE ALERT

Changes to bin services & transfer station hours over the holidays

Enviro NZ wishes all our customers safe and happy holidays.


With the festive season upon us, public holidays will impact some of our services. Please refer to the guide below for any changes in your area.

 

If your branch, resource recovery centre, fill site or commercial facility is not included below, please call them directly.


You can find their info here:

Enviro NZ | Our Facilities

You can also call our customer care team on 0800 240 120 or visit https://environz.co.nz/contact-us for any urgent requests or queries on Mon – Fri from 8am to 5pm (excluding holidays).

 

Customer care will be closed on Christmas Day, Boxing Day, New Year’s Day & Day after New Year’s Day. 


** Normal schedule will resume on FRIDAY, 3 JANUARY.**

 

BRANCHES:

Ashburton – call 03 308 3143 to confirm

  • Office will be closed – 25 & 26 Dec and 1 & 2 Jan
  • Frontload Services - call 03 308 3143 to confirm

 

Auckland

Dec 24th

  • Standard delivery for FEL, Gantry, Garden Wheelie, Huka, Handybins & Franklin

Dec 25th

  • All services CLOSED

Dec 26th

  • Standard delivery for FEL, & Huka
  • Delayed collection for Garden Wheelie, Handybins & Franklin
  • Gantry - Schedule and VIP - no COD

Dec 27th

  • Standard operation for FEL, Gantry & Huka
  • Delayed collection for Garden Wheelie, Handybins & Franklin

Dec 28th

  • Standard operation for FEL, Gantry & Huka
  • Delayed collection at Garden Wheelie, Handybins & Franklin

Dec 29th

  • Closed - Garden Wheelie
  • Standard operation for Fel, Gantry, Huka, Handybins & Franklin

Dec 30th

  • Standard operation for Fel, Gantry, Garden Wheelie, Huka, Handybins & Franklin

December 31st

  • Standard operation for Fel, Gantry, Garden Wheelie, Huka, Handybins & Franklin

Jan 1st

  • All services CLOSED

Jan 2nd

  • Standard operation - FEL, Gantry & Huka
  • Delayed operation - Garden Wheelie, Handybins & Franklin

Jan 3rd

  • Standard operation - FEL, Gantry & Huka
  • Delayed collection - Garden Wheelie, Handybins & Franklin

Jan 4th

  • Standard operation - FEL, Gantry & Huka
  • Delayed collection - Garden Wheelie, Handybins & Franklin

Jan 5th

  • Standard operation - Fel, Gantry, Huka, Handybins & Franklin
  • CLOSED- Garden Wheelie


Blenheim

Office will be CLOSED – 25 & 26 December or Jan 1 & 2

  • Frontload / Commercial Handybins / Gantry – no collections 25 & 26 December or 1 & 2 Jan
  • On both weeks services scheduled for Wed collection will be done on the Tuesday
  • On both weeks services scheduled for Thurs collection will be done on the Friday
  • Liquid Waste Collection – no collections 25 & 26 December or 1 & 2 Jan

 

Central Otago

Office will be CLOSED 25 & 26 December and 1 & 2 January

  • Commercial services booked for collection Wednesday 25 will be collected Friday 27 December
  • Commercial services booked for collection Wednesday 1 will be collected Friday 3 January

 

Christchurch

Office will be CLOSED– 25 Dec & 26 Dec and 1 Jan & 2 Jan

  • All services – Any services for Christmas day will be done on Tuesday 24th or if closed caught up on the 27 Dec
  • Thursday 26 Dec - Only General Waste and High-Volume Recycling Services will be operating, all other services will be collected on their next scheduled collection day
  • Friday 27 Dec - Our office will be open and all services will be operating. Any General Waste and Mixed Recycling customers that were closed on the public holiday will be caught up on this day
  • Wed 1st Jan and Thu 2nd Jan - Only General Waste and High Volume Recycling Services will be operating, all other services will be collected on their next scheduled collection day
  • Fri 3rd Jan - Our office will be open and all services will be operating. Any General Waste and Mixed Recycling customers that were closed on the public holiday will be caught up on this day

 

Dunedin

Office will be CLOSED– 25 & 26 Dec and 1 – 2 Jan

  • Gantry Services will not be operating on 25 & 26 Dec and 1 & 2 Jan
  • Frontload and commercial handybin services will not be operating 25 Dec

 

Gisborne

Office will be CLOSED - 25 & 26 Dec and 1 – 2 Jan

  • No services will be operating on 26 & 27 Dec and 1 & 2 Jan


 Kapiti

Office will be CLOSED– 25 & 26 Dec and 1 – 2 Jan

  • Wednesday 25th December – No collections. Please have your bin out Saturday 28th December 2024.
  • Wednesday 1st January – No collections. Please have your bin out Saturday 4th January 2025.
  •  

    Masterton

    • Wheelie Bin Collections
      • Collections due on Wednesday 25th December will be done on Tuesday 24th December
      • Bins to be collected on Boxing day 26th December will continue as normal
      • Collections due on Wednesday 1st January will be done on Tuesday 31st December
      • Bins to be collected on the 2nd January will continue as normal
    • Front Load Collections
      • Collections due on Wednesday 25th and Thursday 26th December will be done on the 27th and 28th December
    • Gantry Collections
      • No collections from 25th– 27th December and 31st December – 3rd January, unless booked before 23rd December

     

    Nelson

    Office, Huka & Chemical Collections will be CLOSED 25 & 26 Dec and 1 – 2 Jan

    • No Front Load or Wheelie Bin Collections on 25th December
    • All services will operate as normal.

     

    New Plymouth

    Office will be CLOSED 25 & 26 Dec and 1 – 2 Jan.

     

    Otorohanga

    Office will be CLOSED 25 & 26 Dec and only

    • All services will operate one day later from Christmas day ( 25th will be collected on the 26th , 26th will be collected 27th and the 27th collected on the 28th )
    • The recycle centre will be closed on 25 Dec, 26 Dec and 2 Jan.

     

    Palmerston North

    Transfer Station CLOSED 25th December and 1st January

    • Collections due on Wednesday 25th December will be done on Saturday 28th December
    • Collections due on Wednesday 1st January will be done on Saturday 4th January

     

    Rotorua

    Office will be CLOSED 25 & 26 Dec and 2 & 3 Jan

    • Gantry services will not operate on 25 Dec & 26 Dec and 2 & 3 Jan
    • No services running on Christmas Day 25 Dec

     

    Taupo

    The office will be CLOSED 25 & 26 Dec and 1 – 2 Jan

    • All services will operate as normal with the exception of Christmas day & New Years day where collections will take place the following day

     

    Tauranga

    Office will be CLOSED– 25 & 26 Dec and 1 – 2 Jan

    • Frontload services will not be operating 25 Dec & 1st Jan - Premises operating moved to following day
    • Handybin services will not be operating 25 / 26 Dec & 1st / 2nd Jan
    • Gantry services will not operate on 25 Dec – 27 Dec and 2 – 3 Jan
    • Cardboard Frontload Operating only Mon 23 Dec & Mon 30 Dec (No Weds / Fri Collection)
    • All other services will operate as normal

     

    Timaru

    Office will be CLOSED – 25 & 26 Dec and 1 – 2 Jan

    • Frontload services will not be operating 25 Dec & 1st Jan
    • Huka services will not be operating 25 December & 1st Jan
    • All other services will operate as normal

     

    Twizel

    • Commercial wheelie bins will not be operating on Wednesday 25 December and 1 January
    • Gantry services will not be operating on 25 – 26 December and 1 – 2 January

     

    Tokoroa

    Office will be CLOSED 25 & 26 Dec and 2 & 3 Jan

    • Gantry services will not operate on 25 Dec & 26 Dec and 2 & 3 Jan
    • No services running on Christmas Day 25 Dec


    Hamilton Office will be open over this period and CLOSED on the public holidays - 25 & 26 Dec and 1 Jan & 2 Jan

    • No collections on Christmas day and New Years Day.
    • Hamilton branch will be operating one day later across all divisions, Gantry, Frontload, Commercial & Residential Wheelie bins and Waipa Bags

     

    Whanganui

    Transfer Station CLOSED for Commercial customers Wednesday 25th December and Wednesday 1st January

    • Collections due on Wednesday 25th December will be done on Saturday 28th December
    • Collections due on Wednesday 1st January will be done on Saturday 4th January


    Lower Hutt, Porirua and Upper Hutt

    • Wednesday 25th December – No collections. Please have your bin out Saturday 28th December
    • Wednesday 1st January – No collections. Please have your bin out Saturday 4th January

     

    Wellington

    • Wednesday 25th December – No collections. Please have your bin out Saturday 28th December.
    • Wednesday 1st January – No collections. Please have your bin out Saturday 4th January.

     

    TRANSFER STATIONS:

    Hokitika

    CLOSED 25 Dec, 26 Dec and 1 Jan.

    • Wed, December 25th - Christmas day: Hokitika, Ross and Harihari sites all CLOSED and no street collection
    • Thurs, December 26th - Boxing day: Hokitika site is CLOSED and will be doing Wednesday street collection
    • Fri, December 27th: Hokitika site is open and will be doing Thursday street collection
    • Wed, January 1st - New Year's Day: Hokitika, Harihari and Ross sites CLOSED and no street collection
    • Thurs, January 2nd - Day after New Year's Day: Kumara and Hokitika sites open and doing Wednesday street collection
    • Fri, January 3rd: Hokitika site open and doing Thursday street collection


    Colson Road - New Plymouth

    CLOSED on 25th & 26th Dec - Christmas Day & 1 Jan - New Years Day

    • Open all other days 8.00.am – 4.30pm

     

    Mairangi Bay (Constellation Dr)

    CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

    • 24 Dec – Open: 6am-2pm
    • 26 Dec – Open: 8am-4pm
    • 31 Dec – Open: 6am-2pm
    • 2 Jan – Open: 8am-4pm

     

    Maleme Street - Tauranga

    CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

     

    Otaki Transfer Station

    CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

     

    Patiki Rd (Avondale)

    CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

    24 Dec – Open: 6am-2pm

    26 Dec – Open: 8am-4pm

    31 Dec – Open: 6am-2pm

    2 Jan – Open: 8am-4pm

     

     Te Maunga - Tauranga

    CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

     

    Wiri Transfer Station:

    CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

    • 22 Dec - Sunday: CLOSED
    • 24 Dec – Christmas Eve: 7.00am – 5.00pm
    • 26 Dec – Boxing Day: 8:00am – 4:00pm
    • 29 Dec - Sunday: CLOSED
    • 31 Dec – New Year’s Eve: 7:00am – 5:00pm
    • 2 Jan – Day after New Year’s Day: 8:00am – 4:00pm

     

    Pukekohe Transfer Station:

    CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

    • 24 Dec – Christmas Eve:  7:30am – 4:30pm
    • 26 Dec – Boxing Day: CLOSED
    • 31 Dec - New Year’s Eve: 7:30am – 4:30pm
    • 2 Jan – Day after New Year’s: CLOSED

     

    Palmerston North:

    Transfer Station CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

    • Collections due on Wednesday 25th December will be done on Saturday 28th December
    • Collections due on Wednesday 1st January will be done on Saturday 4th January

     Pikes Point Transfer Station:

    CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

    • 24 Dec - Christmas Eve:   7:00am – 5:00pm
    • 26 Dec - Boxing Day: 8:00am – 4:00pm
    • 31 Dec - New Year’s Eve: 7:00am – 5:00pm
    • 2 Jan - Day after New Year’s Day: 8:00am – 4:00pm

     

    Resource Recovery Centres:

    Cambridge – Hamilton

    CLOSED 24th-26th Dec and 31st/1st Jan

    • All other day as normal hours

     

    Lincoln

    CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

    • Open 26th Dec & 2nd Jan: 9am-4pm
    • All other day as normal hours

     

    Pokeno Resource Recovery Centre

    CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day

    • December 2024
      • Friday, 20 December 24: 7:00 am - 12:00 pm (half day)
      • Saturday, 21 December 2024: CLOSED
      • Monday, 23 - 28 December 2024: CLOSED
      • Monday, 30 - 31 December 2024: CLOSED
    • January 2025
      • Wednesday, 1 - 4 January 2025: CLOSED
      • Monday, 6 January 2025: CLOSED
      • Tuesday, 7 January 2025: OPEN 7:00 am - 4:00 pm


     OTHER:

    Hamilton Organic Centre 

    Site will be CLOSED- 25 & 26 Dec and 1 & 2 Jan

    • Normal hours are 8am - 5pm for all other days

     

    TECHNICAL SERVICES:

    Christchurch

    Opening hours for December /January period as follows:

    • Monday 23 Dec 8-3pm
    • Tuesday 24 Dec 8-11am
    • Wed-Fri 25-27 Dec – CLOSED
    • Mon 30 Dec 8-3pm
    • Tue 31 Dec 8-1pm
    • Wed-Fri 1-3 Jan – CLOSED
    • 6 Jan onwards 8-5pm

     

    MANAGED FILL SITES:

    Hampton Downs Landfill

    Site will be CLOSED- 25 & 26 Dec and 1 Jan

    • December 2024
      • 23 - 24 Dec: OPEN  6:00 am- 5:00 pm
      • 25 - 26 Dec: CLOSED
      • 27 - 28 Dec: OPEN  6:00 am - 2:00 pm
      • 29 Dec: CLOSED
      • 30 - 31 Dec: OPEN  6:00 am -5:00 pm
    • January 2025
      • 1 Jan: CLOSED
      • 2 - 3 Jan: OPEN  6:00 am - 5:00 pm
      • 4 Jan: OPEN  6:00 am - 12:00 pm
      • 5 Jan : CLOSED
      • 6 Jan: OPEN  6:00 am - 5:00 pm

     

    REMEMBER:

    Customer Service will be closed on Christmas Day, Boxing Day, New Year’s Day & Day after New Year’s Day. 


    You can drop us a note here: https://environz.co.nz/contact-us

     

    ** Normal schedule will resume on FRIDAY, 3 JANUARY.**

     

    Have a great holiday break!

    curved line

    Easter Holiday Hours 2024

    News

    21/3/2024

    1 min read

    Easter Holiday Hours 2024

    Enviro NZ wishes all our customers a happy Easter.


    Please see the below list for regional service updates on Good Friday (29/03/24) and Easter Monday (01/04/24):


    Branches


    Ashburton

    • Wheelie bin services scheduled for Good Friday will operate one day later, on Saturday 30th March
    • Gantry and front load services will not be operating over Easter weekend and will resume on Tuesday 2nd April.


    Auckland

    • Gantry services will not be operating on these days
    • Front load services will continue to operate as normal
    • Residential wheelie bins scheduled for collection on Good Friday will operate one day later, on Saturday 30th March, and services scheduled for collection on Easter Monday will operate one day later than your scheduled collection day during this week.


    Christchurch

    • The office will be closed and Gantry and Huka services will not be operating on these days
    • Wheelie bin, Front load general waste and selected high volume recycling services will continue to operate as normal
    • All other recycling services scheduled for collection on these days will operate on the next scheduled service day
    • If you require a recycling collection on Good Friday or Easter Monday, or an extra collection, please contact our office.


    Timaru

    • Huka services will not be operating on these days. Front load services will not operate on Good Friday but will operate as normal on Easter Monday
    • Residential Wheelie bin services scheduled for collection on Good Friday.


    Dunedin

    • Gantry services will not be operating on these days
    • Front load and Commercial Wheelie bin services will not operate on Good Friday but will operate as normal on Easter Monday
    • Residential Wheelie bin services scheduled for collection on Good Friday will operate one day later on Saturday 30th March
    • All services will operate as normal on Easter Monday.


    Gisborne

    • No services will be operating on Good Friday
    • Gantry, Septic Tank and Portaloo services will not be operating on Easter Monday
    • Wheelie bin services scheduled for collection on Good Friday will operate one day earlier on Thursday 28th March, and services scheduled for collection on Easter Monday will operate one day later on Tuesday 2nd of April.


    Kapiti

    • No services will be operating on Good Friday
    • All Kerbside collections scheduled for Friday the 29th will be done on Saturday the 30th
    • Front load Services scheduled for Good Friday will operate one day earlier on Thursday 28th March, with the exception of any cardboard collections which will be done on Saturday
    • Services scheduled for collection will continue to operate as normal from Easter Monday
    • No Gantry services will be operating from Good Friday through to Easter Monday, services will resume Tuesday 2nd April.


    Masterton

    • The office will be closed
    • Front load services scheduled for Good Friday will operate one day later, Saturday 30th March
    • Wheelie bin services scheduled for collection on Good Friday will operate one day earlier on Thursday 28th March
    • Services will operate as normal on Easter Monday
    • Gantry services will not be operating on these days but will resume on Tuesday 2nd April.


    Nelson

    • No services will be operating on Good Friday
    • Front load services scheduled on Good Friday will operate either on Thursday 28th March or Saturday 29th March
    • Huka bin services will not operate Easter Monday
    • Front load and Wheelie bin services will operate as usual.


    New Plymouth

    • Gantry services will not be operating on these days
    • Front load and Wheelie bin services will continue to operate as normal.


    Otorohanga

    • Gantry services will not be operating on these days
    • All other services will operate as normal on Good Friday and Easter Monday, however the office will be closed
    • The recycling centre will be closed on Good Friday and open on Easter Monday


    Palmerston North

    • No services will be operating on Good Friday. Services scheduled for Good Friday will operate one day later on Saturday 30th March
    • Services scheduled for collection will continue to operate as normal from Easter Monday.


    Rotorua

    • Gantry services will not be operating on Good Friday or Easter Monday
    • Front load services will be not be operating on Good Friday but will be serviced one day earlier on Thursday 28th March. Front load services will continue on Easter Monday
    • Wheelie bin services scheduled for collection on Good Friday will operate one day earlier on Thursday 28th March and services scheduled for collection on Easter Monday will operate one day later on Tuesday 2nd April.


    Taupo

    • All services scheduled for Good Friday will be serviced one day earlier on Thursday 28th March
    • All services operating as normal on Easter Monday.


    Tauranga

    • All services scheduled for Good Friday will be serviced one day later on Saturday 30th March
    • All services operating as normal on Easter Monday
    • No gantry on public holidays.


    Tokoroa

    • Gantry services will not be operating on Good Friday or Easter Monday with services scheduled operating one day earlier on Thursday 28th April
    • Commercial wheelie bin collections scheduled for Friday will be done on Thursday 28th March
    • Services for Tokoroa residential customers will be collected on Saturday 30th March
    • Front load services will be serviced one day earlier on Thursday 28th March
    • Other services scheduled for Easter Monday will operate as normal.


    Waikato

    • Gantry services will operate one day later than your normal scheduled collection day during this week
    • Frontload services will continue to operate as normal
    • Hamilton Commercial & Hamilton Residential Wheelie Bin services will operate as per your normal collection day during this week
    • Waipa Yellow Bags and Waipa Residential Wheel Bin services will operate one day later than your scheduled collection day during this week


    Whanganui

    • No services will be operating on Good Friday. Services scheduled for Good Friday will operate one day later on Saturday 30th March
    • Services scheduled for collection will continue to operate as normal from Easter Monday.


    Wellington

    • No services will be operating on Good Friday
    • Services scheduled for Good Friday will operate one day later on Saturday 30th March, including Gantry services
    • Services scheduled for collection will continue to operate as normal from Easter Monday
    • The office will be closed over Easter weekend. 



    Transfer Stations


    Ashburton

    • Good Friday - The Transfer Station will be closed
    • Easter Monday - The Transfer Station will be closed.


    Avondale (Patiki) - Auckland

    • Good Friday - The Transfer Station will be closed
    • Easter Monday - The Transfer Station will be open 7am to 4pm.


    Mairangi Bay - Auckland

    • Good Friday - The Transfer Station will be closed
    • Easter Monday - The Transfer Station will be open 8am to 5pm.


    Onehunga (Pikes Point) - Auckland

    • Good Friday - The Transfer Station will be closed
    • Easter Monday - The Transfer Station will be open 8am to 4pm.


    Wiri - Auckland

    • Good Friday - The Transfer Station will be closed
    • Easter Monday - The Transfer Station will be open 8am to 2pm.


    Pukekohe - Franklin

    • Good Friday - The Transfer Station will be closed
    • Easter Monday - The Transfer Station will be closed.


    Cambridge - Hamilton

    • Good Friday - The Transfer Station will be closed.
    • Easter Monday - The Transfer Station will be closed.


    Te Rapa - Hamilton

    • Good Friday - The Transfer Station will be closed
    • Easter Monday - The Transfer Station will be closed.


    Lincoln Street - Frankton

    • Good Friday - The Transfer Station will be closed
    • Easter Monday - The Transfer Station will be open 9am to 4pm.


    Colson Road - New Plymouth

    • Good Friday - The Transfer Station will be closed
    • Easter Monday - The Transfer Station will be open 8am to 4:30pm.


    Palmerston North

    • Good Friday - The Transfer Station will be closed
    • Easter Monday - The Transfer Station will be open 9am to 4:30pm.


    Maleme - Tauranga

    • Good Friday - The Transfer Station will be closed
    • Easter Monday - The Transfer Station will be open 9am to 5pm.


    Te Maunga - Tauranga

    • Good Friday - The Transfer Station will be closed
    • Easter Monday - The Transfer Station will be open 9am to 5pm.


    Otaki - Wellington

    • Good Friday - The Transfer Station will be closed
    • Easter Monday - The Transfer Station will be open 9am to 5pm.

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