Enviro NZ wishes all our customers safe and happy holidays.
With the festive season upon us, public holidays will impact some of our services. Please refer to the guide below for any changes in your area.
If your branch, resource recovery centre, fill site or commercial facility is not included below, please call them directly.
You can find their info here:
Enviro NZ | Our Facilities
You can also call our customer care team on 0800 240 120 or visit
https://environz.co.nz/contact-us for any urgent requests or queries on Mon –
Fri from 8am to 5pm (excluding holidays).
Customer care will be closed on Christmas Day, Boxing Day, New Year’s Day & Day after New Year’s Day.
** Normal schedule will resume on FRIDAY, 3 JANUARY.**
BRANCHES:
Ashburton – call 03 308 3143 to confirm
- Office will be closed – 25 & 26 Dec and 1 & 2 Jan
- Frontload Services - call 03 308 3143 to confirm
Auckland
Dec 24th
- Standard delivery for FEL, Gantry, Garden Wheelie, Huka, Handybins & Franklin
Dec 25th
Dec 26th
- Standard delivery for FEL, & Huka
- Delayed collection for Garden Wheelie, Handybins & Franklin
- Gantry - Schedule and VIP - no COD
Dec 27th
- Standard operation for FEL, Gantry & Huka
- Delayed collection for Garden Wheelie, Handybins & Franklin
Dec 28th
- Standard operation for FEL, Gantry & Huka
- Delayed collection at Garden Wheelie, Handybins & Franklin
Dec 29th
- Closed - Garden Wheelie
- Standard operation for Fel, Gantry, Huka, Handybins & Franklin
Dec 30th
- Standard operation for Fel, Gantry, Garden Wheelie, Huka, Handybins & Franklin
December 31st
- Standard operation for Fel, Gantry, Garden Wheelie, Huka, Handybins & Franklin
Jan 1st
Jan 2nd
- Standard operation - FEL, Gantry & Huka
- Delayed operation - Garden Wheelie, Handybins & Franklin
Jan 3rd
- Standard operation - FEL, Gantry & Huka
- Delayed collection - Garden Wheelie, Handybins & Franklin
Jan 4th
- Standard operation - FEL, Gantry & Huka
- Delayed collection - Garden Wheelie, Handybins & Franklin
Jan 5th
- Standard operation - Fel, Gantry, Huka, Handybins & Franklin
- CLOSED- Garden Wheelie
Blenheim
Office will be CLOSED – 25 & 26 December or Jan 1 & 2
- Frontload / Commercial Handybins / Gantry – no collections 25 & 26 December or 1 & 2 Jan
- On both weeks services scheduled for Wed collection will be done on the Tuesday
- On both weeks services scheduled for Thurs collection will be done on the Friday
- Liquid Waste Collection – no collections 25 & 26 December or 1 & 2 Jan
Central Otago
Office will be CLOSED 25 & 26 December and 1 & 2 January
- Commercial services
booked for collection Wednesday 25 will be collected Friday 27 December
- Commercial services
booked for collection Wednesday 1 will be collected Friday 3 January
Christchurch
Office will be CLOSED– 25 Dec & 26 Dec and 1 Jan & 2 Jan
- All services – Any services for Christmas day will be done on Tuesday 24th or if closed caught up on the 27 Dec
- Thursday 26 Dec - Only General Waste and High-Volume Recycling Services will be operating, all other services will be collected on their next scheduled collection day
- Friday 27 Dec - Our office will be open and all services will be operating. Any General Waste and Mixed Recycling
customers that were closed on the public holiday will be caught up on this day
- Wed 1st Jan and Thu 2nd Jan - Only General Waste and High Volume Recycling Services will be operating, all other services will be collected on their next scheduled collection day
- Fri 3rd Jan - Our office will be open and all services will be operating. Any General Waste and Mixed Recycling customers that were closed on the public holiday will be caught up on this day
Dunedin
Office will be CLOSED– 25 & 26 Dec and 1 – 2 Jan
- Gantry Services will not be operating on 25 & 26 Dec and 1 & 2 Jan
- Frontload and commercial handybin services will not be operating 25 Dec
Gisborne
Office will be CLOSED - 25 & 26 Dec and 1 – 2 Jan
- No services will be operating on 26 & 27 Dec and 1 & 2 Jan.
Kapiti
Office will be CLOSED– 25 & 26 Dec and 1 – 2 Jan
Wednesday 25th December – No collections. Please have your bin out Saturday 28th December 2024.Wednesday 1st January – No collections. Please have your bin out Saturday 4th January 2025.
Masterton
- Wheelie Bin Collections
- Collections due on Wednesday 25th December will be done on Tuesday 24th December
- Bins to be collected on Boxing day 26th December will continue as normal
- Collections due on Wednesday 1st January will be done on Tuesday 31st
December
- Bins to be collected on the 2nd January will continue as normal
- Front Load Collections
- Collections due on Wednesday 25th and Thursday 26th December will be done on the 27th and 28th December
- Gantry Collections
- No collections from 25th– 27th December and 31st December – 3rd January, unless booked before 23rd December
Nelson
Office, Huka & Chemical Collections will be CLOSED 25 & 26 Dec and 1 – 2 Jan
- No Front Load or Wheelie Bin Collections on 25th December
- All services will operate as normal.
New Plymouth
Office will be CLOSED 25 & 26 Dec and 1 – 2 Jan.
Otorohanga
Office will be CLOSED 25 & 26 Dec and only
- All services will operate one day later from Christmas day ( 25th will be collected on the 26th , 26th will be collected 27th and the 27th collected on the 28th )
- The recycle centre will be closed on 25 Dec, 26 Dec and 2 Jan.
Palmerston North
Transfer Station CLOSED 25th December and 1st January
- Collections due on Wednesday 25th December will be done on Saturday 28th
December
- Collections due on Wednesday 1st January will be done on Saturday 4th
January
Rotorua
Office will be CLOSED 25 & 26 Dec and 2 & 3 Jan
- Gantry services will not operate on 25 Dec & 26 Dec and 2 & 3 Jan
- No services running on Christmas Day 25 Dec
Taupo
The office will be CLOSED 25 & 26 Dec and 1 – 2 Jan
- All services will operate as normal with the exception of Christmas day & New
Years day where collections will take place the following day
Tauranga
Office will be CLOSED– 25 & 26 Dec and 1 – 2 Jan
- Frontload services will not be operating 25 Dec & 1st Jan - Premises operating moved to following day
- Handybin services will not be operating 25 / 26 Dec & 1st / 2nd Jan
- Gantry services will not operate on 25 Dec – 27 Dec and 2 – 3 Jan
- Cardboard Frontload Operating only Mon 23 Dec & Mon 30 Dec (No Weds / Fri Collection)
- All other services will operate as normal
Timaru
Office will be CLOSED – 25 & 26 Dec and 1 – 2 Jan
- Frontload services will not be operating 25 Dec & 1st Jan
- Huka services will not be operating 25 December & 1st Jan
- All other services will operate as normal
Twizel
- Commercial wheelie bins will not be operating on Wednesday 25 December and 1 January
- Gantry services will not be operating on 25 – 26 December and 1 – 2 January
Tokoroa
Office will be CLOSED 25 & 26 Dec and 2 & 3 Jan
- Gantry services will not operate on 25 Dec & 26 Dec and 2 & 3 Jan
- No services running on Christmas Day 25 Dec
Hamilton
Office will be open over this period and CLOSED on the public holidays - 25
& 26 Dec and 1 Jan & 2 Jan
- No collections on Christmas day and New Years Day.
- Hamilton branch will be operating one day later across all divisions, Gantry, Frontload, Commercial & Residential Wheelie bins and Waipa Bags
Whanganui
Transfer Station CLOSED for Commercial customers Wednesday 25th December and Wednesday 1st January
- Collections due on Wednesday 25th December will be done on Saturday 28th December
- Collections due on Wednesday 1st January will be done on Saturday 4th January
Lower Hutt, Porirua and Upper Hutt
- Wednesday 25th December – No collections. Please have your bin out Saturday 28th December
- Wednesday 1st January – No collections. Please have your bin out Saturday 4th January
Wellington
- Wednesday 25th December – No collections. Please have your bin out Saturday 28th December.
- Wednesday 1st January – No collections. Please have your bin out Saturday 4th January.
TRANSFER STATIONS:
Hokitika
CLOSED 25 Dec, 26 Dec and 1 Jan.
- Wed, December 25th - Christmas day: Hokitika, Ross and Harihari sites all CLOSED and no street collection
- Thurs, December 26th - Boxing day: Hokitika site is CLOSED and will be doing Wednesday street collection
- Fri, December 27th: Hokitika site is open and will be doing Thursday street collection
- Wed, January 1st - New Year's Day: Hokitika, Harihari and Ross sites CLOSED and no street collection
- Thurs, January 2nd - Day after New Year's Day: Kumara and Hokitika sites open and doing Wednesday street collection
- Fri, January 3rd: Hokitika site open and doing Thursday street collection
Colson Road - New Plymouth
CLOSED on 25th & 26th Dec - Christmas Day & 1 Jan - New Years Day
- Open all other days 8.00.am – 4.30pm
Mairangi Bay (Constellation Dr)
CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day
- 24 Dec – Open: 6am-2pm
- 26 Dec – Open: 8am-4pm
- 31 Dec – Open: 6am-2pm
- 2 Jan – Open: 8am-4pm
Maleme Street - Tauranga
CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day
Otaki Transfer Station
CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day
Patiki Rd (Avondale)
CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day
24 Dec – Open: 6am-2pm
26 Dec – Open: 8am-4pm
31 Dec – Open: 6am-2pm
2 Jan – Open: 8am-4pm
Te Maunga - Tauranga
CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day
Wiri Transfer Station:
CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day
- 22 Dec - Sunday: CLOSED
- 24 Dec – Christmas Eve: 7.00am – 5.00pm
- 26 Dec – Boxing Day: 8:00am – 4:00pm
- 29 Dec - Sunday: CLOSED
- 31 Dec – New Year’s Eve: 7:00am – 5:00pm
- 2 Jan – Day after New Year’s Day: 8:00am – 4:00pm
Pukekohe Transfer Station:
CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day
- 24 Dec – Christmas Eve: 7:30am – 4:30pm
- 26 Dec – Boxing Day: CLOSED
- 31 Dec - New Year’s Eve: 7:30am – 4:30pm
- 2 Jan – Day after New Year’s: CLOSED
Palmerston North:
Transfer Station CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day
- Collections due on Wednesday 25th December will be done on Saturday 28th
December
- Collections due on Wednesday 1st January will be done on Saturday 4th
January
Pikes Point Transfer Station:
CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day
- 24 Dec - Christmas Eve: 7:00am – 5:00pm
- 26 Dec - Boxing Day: 8:00am – 4:00pm
- 31 Dec - New Year’s Eve: 7:00am – 5:00pm
- 2 Jan - Day after New Year’s Day: 8:00am – 4:00pm
Resource Recovery Centres:
Cambridge – Hamilton
CLOSED 24th-26th Dec and 31st/1st Jan
- All other day as normal hours
Lincoln
CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day
- Open 26th Dec & 2nd Jan: 9am-4pm
- All other day as normal hours
Pokeno Resource Recovery Centre
CLOSED on 25th Dec - Christmas Day & 1 Jan - New Years Day
- December 2024
- Friday, 20 December 24: 7:00 am - 12:00 pm (half day)
- Saturday, 21 December 2024: CLOSED
- Monday, 23 - 28 December 2024: CLOSED
- Monday, 30 - 31 December 2024: CLOSED
- January 2025
- Wednesday, 1 - 4 January 2025: CLOSED
- Monday, 6 January 2025: CLOSED
- Tuesday, 7 January 2025: OPEN 7:00 am - 4:00 pm
OTHER:
Hamilton Organic Centre
Site will be CLOSED- 25 & 26 Dec and 1 & 2 Jan
- Normal hours are 8am - 5pm for all other days
TECHNICAL SERVICES:
Christchurch
Opening hours for December /January period as follows:
- Monday 23 Dec 8-3pm
- Tuesday 24 Dec 8-11am
- Wed-Fri 25-27 Dec – CLOSED
- Mon 30 Dec 8-3pm
- Tue 31 Dec 8-1pm
- Wed-Fri 1-3 Jan – CLOSED
- 6 Jan onwards 8-5pm
MANAGED FILL SITES:
Hampton Downs Landfill
Site will be CLOSED- 25 & 26 Dec and 1 Jan
- December 2024
- 23 - 24 Dec: OPEN 6:00 am- 5:00 pm
- 25 - 26 Dec: CLOSED
- 27 - 28 Dec: OPEN 6:00 am - 2:00 pm
- 29 Dec: CLOSED
- 30 - 31 Dec: OPEN 6:00 am -5:00 pm
- January 2025
- 1 Jan: CLOSED
- 2 - 3 Jan: OPEN 6:00 am - 5:00 pm
- 4 Jan: OPEN 6:00 am - 12:00 pm
- 5 Jan : CLOSED
- 6 Jan: OPEN 6:00 am - 5:00 pm
REMEMBER:
Customer Service will be closed on Christmas Day, Boxing Day, New Year’s Day & Day after New Year’s Day.
You can drop us a note here: https://environz.co.nz/contact-us
** Normal schedule will resume on FRIDAY, 3 JANUARY.**
Have a great holiday break!
