Service Alerts

This 9th of March, we're celebrating Taranaki Anniversary Day with a long weekend. Please see the list below for impacted services from Enviro NZ.

BRANCHES:

New Plymouth

The Office will be CLOSED

Front Load General Waste collections in South Taranaki will be operating as per normal.

Wheelie bin General Waste and Greenwaste collections will be operating as per normal

All other collections will NOT be operating on this day

TRANSFER STATIONS:

Colson Road - New Plymouth Open 8.00.am – 4.30pm

You can also call our customer care team on 0800 240 120 Mon – Fri from 8am to 5pm (excluding public holidays)

or visit https://environz.co.nz/contact-us.

Enjoy the holiday!

-- Enviro NZ

For updated news & resources, follow us on 

Facebook (https://www.facebook.com/environzservices/) or 

Instagram (https://www.instagram.com/environz.co.nz/) or the blog here: https://environz.co.nz/news

Happy Waitangi Day to our customers across the country.

Please see the list below for impacted services from Enviro NZ.

Customer care will be CLOSED on Waitangi Day.

AUCKLAND:

These services will operate ONE DAY LATER than scheduled for the week:

• Garden Wheelie Bin Services

These scheduled services will operate as normal:

• Commercial Handy Bin Collection – Food Waste
• Commercial Handy Bin Collection – General Waste
• Commercial Handy Bin Collection – Recycling / Comingle
• Front Load Services
• Gantry Skip Bin Collections
• Huka Bin Collection

ASHBURTON:

• Gantry services will not be operating
• Our office is CLOSED
• All other services operate as normal.

BLENHEIM:

• Branch CLOSED
• No Gantry Collections
• No Vacuum Tanker
• Front load Collections – Friday pick-ups will be done on Thursday 5th Feb
• Rear load Collections – will continue as normal on Friday 6th Feb

CENTRAL OTAGO:

• Branch CLOSED
• Front Load collections – Friday collections will be done on Thursday
• Transfer sites will be operate as normal.

CHRISTCHURCH:

• Gantry, Huka & plastic reload services will not be operating
• Front load General Waste, Comingle and high volume recycling services will operate as normal

DUNEDIN:

• Gantry services will not be operating
• Front load and Wheelie bin services will operate as normal
• Our office will be CLOSED

GISBORNE:

• Our office will be CLOSED
• Services will operate as normal

HAMILTON:

• Gantry services will continue to operate as normal
• Frontload services will continue to operate as normal
• Hamilton - Commercial & Residential Wheelie Bin services will continue to operate as normal
• Our Hamilton office is also CLOSED

WAIPA:

• Waipa - Yellow Bags and Residential Wheelie Bin services will operate one day later than your scheduled collection day during this week.

KAPITI:

• Gantry services will not be operating
• All other services will operate as normal
• Our office will be CLOSED

MASTERTON:

• Front load & Wheelie bins will operate as normal
• No Gantry will operate

NELSON:

• Front Load General Waste, Wheelie Bin Collections & Street Litter collections will be operating as per normal
• The Office & all other collections will not be operating on this day

OTOROHANGA:

• Transfer Station will be OPEN from 10am to 4pm.
• All collection operations will continue as normal during this period

PALMERSTON NORTH:

• Our office will be CLOSED however all services will operate as normal
• The transfer station will be OPEN 9am to 4.30pm

ROTORUA:

• Office Closed
• Gantry Services CLOSED
• All other services run on Friday

TARANAKI:

• Gantry services will not be operating
• Front load will not be operating
• Wheelie bin services will operate as normal
• Our office will be CLOSED

TAUPO:

• Gantry services will not be operating
• Front load and Wheelie bin services will operate as normal
• Office will be Closed

TAURANGA:

• Gantry services will not be operating
• Front load and Wheelie bin services will operate as normal

TIMARU:

• Front load collections will operate as normal
• Huka services will not be operating

TWIZEL:

• Gantry services will not be operating
• Wheelie bin services will operate as normal

TOKOROA:

• Office Closed
• Gantry Services CLOSED
• All other services run on Friday

WELLINGTON:

• Gantry services will not be operating
• Front load and Wheelie bin services will operate as normal
• Office CLOSED

WHANGANUI:

• Our office will be CLOSED however all services will operate as normal

 TRANSFER STATIONS:

Auckland:

• Onehunga (Pikes Point) - Transfer Station will be OPEN 8am to 4pm
• Wiri - Transfer Station will be OPEN 8am to 4pm
• Pukekohe - Transfer Station will be CLOSED
• Patiki and Constellation Drive will be OPEN 8am to 4pm

TAURANGA:

• Maleme Street Transfer Station – the Transfer Station will be OPEN from 9am to 5pm – Commercial customers only
• Te Maunga Transfer Station – the Transfer Station will be OPEN 9am to 5pm

NEW PLYMOUTH:

• Colson Road: The transfer station will be OPEN 8am to 4:30pm

OTAKI:

• The Transfer Station will be OPEN 9am – 5pm

PALMERSTON NORTH:

• The transfer station will be OPEN 9am to 4.30pm

Resource Recovery Centres:

• Cambridge RRC will be CLOSED
• Lincoln Street – Hamilton will be OPEN from 9am – 4pm
• Pokeno Resource Recovery Centre will be CLOSED

Other:

• Hamilton Organic Centre will be OPEN from 8am to 5pm

TECHNICAL SERVICES:

Auckland:

• Auckland Technical Services branch will be CLOSED on Waitangi Day

 Christchurch:

• Christchurch Technical Services branch will be CLOSED on Waitangi Day

MANAGED FILL SITES:

• Hampton Downs Landfill – Open normal operating hours

You can also call our customer care team on 0800 240 120 Mon – Fri from 8am to 5pm (excluding holidays) or visit https://environz.co.nz/contact-us.

Enjoy the holiday!

-- Enviro NZ

For updated news & resources, follow us on

Facebook (https://www.facebook.com/environzservices/) or Instagram (https://www.instagram.com/environz.co.nz/) or the

Enviro NZ blog: https://environz.co.nz/news

Monday 2nd of February, we're celebrating Nelson Anniversary Day with a long weekend. Please see the list below for impacted services from Enviro NZ.

Front Load & Wheeliebin General Waste & Street Litter collections will be operating as per normal.

The Office & all other collections will not be operating on this day.

You can also call our customer care team on 0800 240 120 Mon – Fri from 8am to 5pm (excluding public holidays) or visit https://environz.co.nz/contact-us.

Enjoy the holiday!

-- Enviro NZ

For updated news & resources, follow us on 

Facebook (https://www.facebook.com/environzservices/) or 

Instagram (https://www.instagram.com/environz.co.nz/or

blog here: https://environz.co.nz/news

This January 26th, we're celebrating Auckland Anniversary Day with a long weekend. Please see the list below for impacted services from Enviro NZ.

Customer care will be CLOSED on Auckland Anniversary Day.

AUCKLAND:

These services will operate ONE DAY LATER than scheduled for the week:

• Garden Wheelie Bin Services

These scheduled services will operate as NORMAL:

• Commercial Handy Bin Collection – Food Waste
• Commercial Handy Bin Collection – General Waste
• Commercial Handy Bin Collection – Recycling / Comingle
• Front Load Services
• Residential Gantry Skip Bin Collection
• Huka Bin Collection

GISBORNE:

• No services will be operating on this day
• All Wheelie bin services will operate ONE DAY LATER than scheduled during this week

OTOROHANGA:

• Transfer Station will be OPEN 10am -4pm
• All collection operations will continue as normal during this period

ROTORUA:

• Office CLOSED
• Gantry Services CLOSED resuming on Tuesday
• All other services will be running on Monday

TAUPO:

• Gantry services will not be operating
• Front load and Wheelie bin services will operate as normal
• Office Closed

TAURANGA:

Maleme Street Transfer Station – the Transfer Station will OPEN from 9am to 5pm – Commercial customers only

Te Maunga Transfer Station – the Transfer Station will be OPEN 9am to 5pm

• Gantry services will not be operating
• Front load and Wheelie bin services will operate as normal

TOKOROA:

• Office CLOSED
• Gantry Services CLOSED resuming Tuesday
• All other services will be running on Monday

HAMILTON:

• Gantry services will continue to operate as normal
• Frontload services will continue to operate as normal
• Hamilton - Commercial & Residential Wheelie Bin services will continue to operate as normal
• Waipa - Yellow Bags and Residential Wheelie Bin services will operate one day later than your scheduled collection day during this week
• Our Hamilton office is also CLOSED

WAIPA:

Waipa - Yellow Bags and Residential Wheelie Bin services will operate one day later than your scheduled collection day during this week.

TRANSFER STATIONS & RESOURCE RECOVERY CENTRES:

Onehunga (Pikes Point) - Transfer Station will be OPEN 8am to 4pm

Wiri - Transfer Station & RRC will be OPEN 8am to 4pm

Pukekohe - Transfer Station & RRC will be CLOSED

Cambridge RRC will be CLOSED

Hamilton Organic Centre will be OPEN 8am to 5pm

Lincoln will be OPEN from 9am to 4pm

Constellation Drive & Patiki Road will be OPEN 8am to 4pm.

Te Maunga Transfer Station – the Transfer Station will be OPEN 9am to 5pm

Pokeno Resource Recovery Centre will be CLOSED

TECHNICAL SERVICES

Technical Services Auckland

• Closed on Auckland Anniversary.

MANAGED FILL SITES

Hampton Downs – normal operating hours

You can also call our customer care team on 0800 240 120 Mon – Fri from 8am to 5pm (excluding holidays) or visit https://environz.co.nz/contact-us.

Enjoy the holiday!

-- Enviro NZ

For updated news & resources, follow us on

Facebook (https://www.facebook.com/environzservices/) or

Instagram (https://www.instagram.com/environz.co.nz/) or

blog here: https://environz.co.nz/news

Happy Wellington Anniversary Day to all our customers in the Wellington Region. Here's a quick update on how the holiday will impact our services:

Wellington:

• Gantry services will not be operating
• Front Load & Wheelie Bin services will operate as normal.

Kapiti:

• Gantry services will not be operating.
• All other services will operate as normal.

Masterton:

• Our Office will be CLOSED
• Frontload & Wheelie Bin services will operate as normal.
• No Gantry will operate.

Otaki:

• The Transfer Station will be OPEN 9am – 5pm

Palmerston North:

• Our office will be CLOSED.
• The transfer station will be OPEN 9am to 4.30pm.
• All services will operate as normal.

Whanganui:

• Our office will be CLOSED.
• All services will operate as normal.

You can also call our customer care team on 0800 240 120 or visit

https://environz.co.nz/contact-us for any urgent requests or queries on Mon – Fri from 8am to 5pm (excluding holidays).

Enjoy the holiday!

-- Enviro NZ

For updated news & resources, follow us on Facebook (https://www.facebook.com/environzservices/) or Instagram (https://www.instagram.com/environz.co.nz/) or the blog here: https://environz.co.nz/news

Enviro NZ wishes all our customers safe and happy holidays.

With the festive season upon us, public holidays will impact some of our services. Please refer to the guide below for any changes in your area.

If your branch, resource recovery centre, fill site or commercial facility is not included below, please call them directly.

You can find their info here:

https://environz.co.nz/facilities

Enviro NZ | Our Facilities

You can also call our customer care team on 0800 240 120 or visit

https://environz.co.nz/contact-us

https://environz.co.nz/contact-us for any urgent requests or queries on Mon – Fri from 8am to 5pm (excluding holidays).

Customer care will be closed on Christmas Day, Boxing Day, New Year’s Day & Day after New Year’s Day. 

** Normal schedule will resume on MONDAY, 5th JANUARY**

BRANCHES:

Ashburton – call 03 308 3143 to confirm

Office will be CLOSED – 25th & 26th Dec and 1st & 2nd Jan

Frontload Services - call 03 308 3143 to confirm

Auckland

• Customer Services CLOSED on 25th & 26th Dec and 1st & 2nd January. Otherwise opening hours for weekdays 8am – 5pm.

Operations

Dec 24th - Standard operation for FEL, Gantry, Garden Wheelie, Huka & Commercial Handybins

Dec 25th - All services CLOSED

Dec 26th - Services performed as follows

• Standard operation for FEL, Commercial Handybins, Gantry & Huka

• Delayed collection for Garden Wheelie

Dec 27th - Services performed as follows

• Standard operation for FEL, Commercial Handybins, Gantry & Huka

• Delayed collection for Garden Wheelie

Dec 28th - Services performed as follows

• Standard operation for FEL, Gantry & Huka

Dec 29th – 31st - Services performed as follows

• Standard operation for FEL, Gantry, Garden Wheelie, Huka & Commercial Handybins

Jan 1st - All services CLOSED

Jan 2nd - Services performed as follows

• Standard operation for FEL, Commercial Handybins, Gantry & Huka

• Delayed collection of Garden Wheelie

Jan 3rd - Services performed as follows

• Standard operation for FEL, Commercial Handybins, Gantry & Huka

• Delayed collection of Garden Wheelie

Jan 4th - Services performed as follows

• Standard operation for FEL, Gantry & Huka

Jan 5th and onwards: Services performed as follows

• Regular services resume

Blenheim

Office will be CLOSED – 25th & 26th December 2025 and 1st & 2nd January 2026

Commerical Handybins services scheduled for Thursday 25th December Collection will be done on the Wednesday 24th December

Commercial Handybins services scheduled for Friday 26th December will be completed on the 26th December.

Frontload services scheduled for Thursday 25th December Collection will be done on the Friday 26th December. Otherwise, Frontload Services will be serviced as scheduled.

Liquid Waste Collection – no collections 25th & 26th December or 1st & 2nd January

Central Otago

Office will be CLOSED 25th & 26th December and 1st & 2nd January

Commercial services booked for collection Friday 26th December will be collected Saturday 27th December

Commercial services booked for collection Friday 2nd January will be collected Saturday 3rd January

Christchurch

Office will be CLOSED– 25th Dec & 26th Dec and 1st Jan & 2nd Jan

Thursday 25th Dec - All services – Any collections for Christmas day will be done on Tuesday 24th or if closed caught up on the 29th Dec

Friday 26th Dec - Only General Waste and High-Volume Recycling Services will be operating, all other services will be collected on their next scheduled collection day

Wed 1st Jan and Thu 2nd Jan - Only General Waste and High-Volume Recycling Services will be operating, all other services will be collected on their next scheduled collection day

Fri 3rd Jan - Our office will be open, and all services will be operating.

Any General Waste and Mixed Recycling customers that were closed on the public holiday will be caught up on this day

Dunedin

Office will be CLOSED– 25th & 26th Dec and 1st & 2nd Jan

Gantry Services will not be operating on 25th & 26th Dec and 1st & 2nd Jan

Frontload and commercial handybin services will not be operating 25th Dec  

If your collection day falls on the 25thDec, please contact the Office to arrange rescheduling.

Gisborne

Office will be CLOSED – 25th & 26th Dec and 1st & 2nd Jan

No services will be operating on 25th & 26th Dec and 1st & 2nd Jan

Hamilton

Hamilton Office will be CLOSED

Gantry – Not working stat days, 25th & 26th Dec and 1st & 2nd Jan.

Will be operating all other days as usual, Monday - Friday

Frontload – Not working 25th Dec and 1st Jan.

Will be serviced on all other days Mon – Friday as usual

Commercial & Residential Wheeliebins (outside Waipa area) – Not working 25th Dec and 1st Jan.

Will be serviced on all other days Mon – Friday as usual

Waipa Area Yellow bags and Residential – Working a day delayed.

Thurs 25th Dec & 1st Jan will be collected Friday 26th Dec & 2nd Jan

Friday 26th Dec & 2nd Jan will be collected Saturday 27th Dec & 3rd Jan

Kapiti

Kapiti Office: CLOSED– December 25 & 26th (reduced hours 29th, 30th & 31st December 8:30am – 4:30pm) CLOSED January 1st /2nd

Kapiti Collections – Commercial and Residential

Christmas Day: Thursday 25th December - No collections - Put your bin out Saturday 27th December

Boxing Day: Friday 26th December - Collections will happen as usual

New Year’s Day: Thursday 1st January - No collections - Put your bin out Saturday 3rd January

Day after New Year’s Day: Friday 2nd January - Collections will happen as usual

Gantry services will not be operating 25th-28th December or 1st–4th January

Masterton

The Office will be CLOSED on the Christmas & New Year Public holidays.

Wheelie Bin Collections

Collections scheduled for Thursday (Christmas Day and New Years Day) will be done the Friday following (26th Dec & 2nd Jan respectively)

Collections due on Friday 26th Dec or 2nd Jan will be moved to the following Saturday (27th Dec & 3rd Jan respectively)

Front Load Collections

Collections scheduled for Thursday (Christmas Day and New Years Day) will be done the Wednesday prior (24th Dec & 31st Dec respectively)

Collections due on Friday 26th Dec or 2nd Jan will be moved to the following Saturday (27th Dec & 3rd Jan respectively)

Gantry Collections

No collections from 25th– 27th December and 31st December – 3rd January, unless booked before 23rd December

Nelson

Office, Huka & Chemical Collections will be CLOSED 25th & 26th Dec and 1st – 2nd Jan No Front Load or Wheelie Bin Collections on 25th December

Services on all other days will be as normal.

New Plymouth

Office will be CLOSED 25th & 26th Dec and 1st – 2nd Jan.

Gantry & Huka will not be operating 25th & 26th Dec and 1st – 2nd Jan.

Frontload will not be operating 25th & 26th Dec and 1st – 2nd Jan.

Wheelie bins – Business as usual.

Otorohanga

Office will be CLOSED 25th & 26th Dec and 1st Jan

Bins schedules for Christmas day 25th will be collected on the 26th Dec, those scheduled for 26th Dec will also be collected on the 26thDec.

Bins schedules for New Year’s Day 1st will be collected on the 2nd Jan, those scheduled for 2nd Jan will also be collected on the 2nd Jan.

The recycle centre will be closed on 25th Dec, 26th Dec & 1st Jan.

Palmerston North

The Office will be CLOSED on the Christmas & New Year Public holidays.

Transfer station will be CLOSED Christmas Day and New Years Day. But will be open on Boxing Day and Day after New Years Day from 9am – 4:30pm.

All collections scheduled for Christmas Day (Thursday) will be done the following Saturday 27th December.

All collections scheduled for New Years Day (Thursday) will be done the following Saturday 3rd January.

Rotorua

Office will be CLOSED 25th & 26th Dec and 1st & 2nd Jan

No services will be running on Christmas Day 25th Dec

Gantry services will not operate on 25th Dec & 26th Dec and 1st & 2nd Jan

Gantry services will resume on Monday, 29th Dec until 31st Dec, then continue as normal from 5th Jan

Wheelie Bin services for Thursday, 25th Dec will be completed on Wednesday, 24th Dec

Front Load services for Thursday 25th Dec will be done on Friday, 26th Dec

Taupo

The office will be CLOSED 25th & 26th Dec and 1st – 2nd Jan

All services will operate as normal, except for Christmas day & New Year’s Day where collections will take place the following day

Gantry Services will not be running from 23rd Dec to 4th Jan – they resume 5th Jan

 Tauranga

The office will be CLOSED 25th & 26th Dec and 1st – 2nd Jan

All services will operate as normal, except for Christmas day & New Years Day where collections will take place the following day

Timaru

Office will be CLOSED – 25th & 26th Dec and 1st & 2nd Jan

Frontload services will not be operating 25th Dec & 1st Jan

Huka services will not be operating 25th & 26th Dec and 1st & 2nd Jan

All other services will operate as normal

Twizel

Commercial wheelie bins will not be operating on Thursday 25th December & 1st January

Gantry services will not be operating on 25th & 26th December and 1st & 2nd January

Tokoroa

Office will be CLOSED 25th & 26th Dec and 1st & 2nd Jan

Gantry services will not operate on 25th Dec & 26th Dec and 1st & 2nd Jan

No services running on Christmas Day 25th Dec

Gantry services will resume on Monday, 29th Dec until 31st Dec, then continue as normal from 5th Jan

Putaruru, Tirau & Rural Wheelie Bin services for Thursday, 25th Dec will be completed on Wednesday, 24th Dec

Tokoroa Council/Residential bin services for Thursday 25th Dec will be pushed out to Friday 26th Dec and services on Friday 26th Dec

will be completed on Saturday 27th Dec

Whanganui

The Office will be CLOSED on the Christmas & New Year Public holidays.

Transfer station will be CLOSED for Commercial customers on Christmas Day and New Years Day. But will be open to Commercial customers on Boxing Day and Day after New Years Day from 9am – 4:30pm.

All collections scheduled for Christmas Day (Thursday) will be done the following Saturday 27th December.

All collections scheduled for New Years Day (Thursday) will be done the following Saturday 3rd January.

Wellington

Wellington Office CLOSED– Dec 25 & 26th (reduced hours 29th, 30th & 31st December 8:30am – 4:30pm) CLOSED January 1st & 2nd

Wellington, Lower Hutt, Porirua and Upper Hutt Collections – Commercial

Christmas Day: Thursday 25th December: No collections - Put your bin out Friday 26th December

Boxing Day: Friday 26th December: Collections will happen as usual

New Year’s Day: Thursday 1st January: No collections - Put your bin out Friday 2nd January

Day after New Year’s Day: Friday 2nd January: Collections will happen as usual

Wellington, Lower Hutt, Porirua and Upper Hutt Collections – Residential

Christmas Day: Thursday 25th December: No collections - Put your bin out Saturday 27th December

Boxing Day: Friday 26th December: Collections will happen as usual

New Year’s Day: Thursday 1st January: No collections - Put your bin out Saturday 3rd January

Day after New Year’s Day: Friday 2nd January: Collections will happen as usual

TRANSFER STATIONS:

Colson Road - New Plymouth

CLOSED on 25th & 26th Dec - Christmas Day & 1st Jan - New Years Day

Open all other days 8.00.am – 4.30pm

Mairangi Bay (Constellation Dr)

• 24th Dec – Wednesday OPEN 6am-2pm

• CLOSED on 25th & 26th Dec - Christmas Day & Boxing Day

• 27th – 30th Dec – OPEN normal business hours

• 31st Dec – Wednesday OPEN 6am-2pm

• CLOSED on 1st & 2nd Jan - New Years Day & Day after New Years Day

• 3rd Jan and onwards normal business hours

Maleme Street - Tauranga

CLOSED on 25th Dec - Christmas Day & 1st Jan - New Years Day

Otaki Transfer Station

CLOSED on 25th Dec - Christmas Day & 1st Jan - New Years Day

Patiki Rd (Avondale)

24th Dec – Wednesday OPEN 6am-2pm

CLOSED on 25th & 26th Dec - Christmas Day & Boxing Day

27th Dec – Saturday OPEN 7am – 4pm

28th Dec – Sunday CLOSED 29th & 30th Dec OPEN 6am-5pm

31st Dec – Wednesday OPEN 6am-2pm

CLOSED on 1st & 2nd Jan - New Years Day & Day after New Years Day

3rd Jan – Saturday OPEN 8am-4pm

4th Jan – Sunday CLOSED

5th Jan onwards normal hours 

 Te Maunga - Tauranga

CLOSED on 25th Dec - Christmas Day & 1st Jan - New Years Day

Wiri Transfer Station:

CLOSED on 25th & 26th Dec - Christmas Day & Boxing Day

24th Dec – Christmas Eve OPEN 7am – 5pm

27th Dec – Saturday OPEN 8am – 2pm

28 Dec - Sunday CLOSED

29th – 31st Dec – OPEN 7am – 5pm

CLOSED on 1st & 2nd Jan - New Years Day & Day after New Years Day

3rd Jan – Saturday OPEN 8am – 2pm

4th Jan – Sunday CLOSED

5th Jan onwards return to normal hours

Pukekohe Transfer Station:

CLOSED on 25th & 26th Dec -Christmas Day & Boxing Day

24th Dec – Christmas Eve:  7:30am – 4:30pm

27th Dec – Saturday OPEN 8:30am – 3:30pm

28th Dec – Sunday CLOSED

29th – 31st Dec (New Years Eve) OPEN 7:30am – 4:30pm

CLOSED on 1st & 2nd Jan - New Years Day & Day after New Years Day

3rd Jan – Saturday OPEN 8:30am – 3:30pm

4th Jan – Sunday CLOSED

5th Jan and onwards normal business hours

Palmerston North:

Transfer Station CLOSED on 25th Dec - Christmas Day & 1st Jan - New Years Day

Transfer Station Hours for Boxing Day 26th Dec and 2nd Jan 9am - 4:30pm

All other days during this period are business as usual.

Pikes Point Transfer Station:

24th Dec - Christmas Eve:   7:00am – 5:00pm

CLOSED on 25th Dec - Christmas Day

26th Dec - Boxing Day: 8:00am – 4:00pm

27th Dec – 30th Dec normal business hours

31st Dec - New Year’s Eve: 7:00am – 5:00pm

CLOSED on 1st Jan - New Years Day

2nd Jan - Day after New Year’s Day: 8:00am – 4:00pm

3rd Jan and onwards back to normal hours

Resource Recovery Centres:

Cambridge – Hamilton

CLOSED 23rd - 26th Dec and 30th Dec - 2nd Jan

All other day are normal hours

Lincoln

CLOSED on 25th Dec - Christmas Day & 1st Jan - New Years Day

Open 26th Dec & 2nd Jan: 9am - 4pm

All other day are normal hours

Pokeno Resource Recovery Centre

December 2025

Friday 19th December 2025 open 6:30 am – 4:30pm

Saturday 20th December 2025 open 6:30am – 12:30pm

Monday 22nd & Tuesday 23rd December 2025 Open 6:30am – 4:30pm

CLOSED Wednesday 24th – Wednesday 31st December 2025

January 2026

CLOSED Thursday 1st – Sunday 4th January 2026

Monday 5th – Friday 9th January 2026 open 6:30am – 4:30pm

Saturday 10th January 2026 open 6:30am – 12:30pm

Sunday 11th January 2026 CLOSED

Monday 12th January 2026 open 6:30am – 4:30pm (Staff Reinduction day – open for business)

Tuesday 13th January 2026 and onwards return to normal business hours

OTHER:

Hamilton Organic Centre 

Site will be CLOSED on 25th & 26th Dec and 1st & 2nd Jan

Normal hours are 8am - 5pm for all other days

TECHNICAL SERVICES:

Technical Services Auckland

CLOSED on stat days over Christmas & New Year (emergency access by arrangement only)

Opening hours 8am – 4pm on Monday 29th Dec to Wednesday 31st Dec.

From 5th January onwards usual business hours are weekdays 6:30am - 5pm.

Technical Services Christchurch

Opening hours for December /January period as follows:

Open Tuesday 23rd Dec 8am – 3pm

CLOSED Wednesday 24th Dec – 2nd Jan

Open 5th January onwards 8am - 5pm

MANAGED FILL SITES:

Hampton Downs Landfill

December 2025

22nd – 24th Dec: OPEN 6:00 am- 4:00 pm

25th & 26th Dec: CLOSED

27th Dec: OPEN 6:00 am - 12:00 pm

28th Dec: CLOSED

29th – 31st Dec: OPEN 6:00 am -4:00 pm

January 2026

1st & 2nd Jan: CLOSED

3rd Jan: OPEN 6:00 am - 12:00 pm

4th Jan: CLOSED

5th Jan: Back to normal business hours

REMEMBER:

Customer Service will be closed on Christmas Day, Boxing Day, New Year’s Day & Day after New Year’s Day. 

You can drop us a note here: 

https://environz.co.nz/contact-us

https://environz.co.nz/contact-us

** Normal schedule will resume on Monday, 5th JANUARY**

Have a great holiday break!

NORTH ISLAND

Auckland

• Gantry & Huka scheduled services will run as normal. Ring-In services will be scheduled on an alternative day
• Front load and commercial wheelie bin services will continue to operate as normal
• Greenwaste collections will operate one day later than normal scheduled day

Gisborne

• Scheduled Greasetrap & Portaloo services will operate as normal
• Wheelie bin services will operate as normal

Kapiti

• Gantry services will not be operating
• All other services will operate as normal

Masterton

• Wheelie Bin and Front load services will operate as normal
• Gantry services will be scheduled for an alternative day

Otorohanga

• Gantry services will not be operating

• Front Load and Wheelie Bins services will operate as normal

Palmerston North

• Our office will be closed however all services will operate as normal

Rotorua

• Gantry services will not be operating
• Wheelie bin services will operate as normal
• Front load collections will operate as normal

Taranaki

• Gantry services will not be operating
• Front load and Wheelie bin services will operate as normal
• Recycling Wheelie Bin services due on Monday will be collected on Tuesday

Taupo

• Gantry services will be operating as normal
• Front load and Wheelie bin services will operate as normal

Tauranga

• Gantry services will not be operating
• Front load and Wheelie bin services will operate as normal

Tokoroa

• Gantry services will not be operating
• All other services will operate as normal

Hamilton

• Gantry services will continue to operate as normal
• Frontload services will continue to operate as normal
• Commercial & Residential Wheelie Bin services will continue to operate as normal

Waipa

• Yellow Bag and Residential Wheelie Bin services will operate one day later than your scheduled collection day
• Front Load services will continue to operate as normal
• Gantry services will continue to operate as normal

Whanganui

• Our office will be closed but all services will operate as normal

Wellington

• Gantry services will not be operating. Front load and Wheelie bin services will operate as normal

SOUTH ISLAND

Ashburton

• Gantry services will not be operating
• Front Load services will operate as normal

Blenheim

• All services will operate one day later than your scheduled collection day

Central Otago

• Wheelie Bin and Front Load services will operate one day later than your normal collection day

Christchurch

• Gantry, Huka and low-volume Recycling services will not be operating
• Wheelie Bin & Front load General Waste, Comingle and high-volume Recycling services will operate as normal
• If you require a catch-up collection, please contact our office to make a booking on (03) 373 8011

Dunedin

• Gantry services will not be operating
• Front load and Wheelie bin services will operate as normal

Nelson

• Huka services will not be operating
• Front load and Wheelie Bin General Waste will be operating as normal

Timaru

• Huka services will not be operating
• Front load collections will operate as normal

Transfer Stations

Please refer to our website for our opening hours: Find your nearest Enviro NZ site. Click on the map Pin icon to open the site information, including opening days/hours

Happy Waitangi Day to our customers across the country. Please see the list below for impacted services from Enviro NZ.

Customer care will be CLOSED on Waitangi Day.

AUCKLAND:

These services will operate ONE DAY LATER than scheduled for the week:

• Franklin Residential Bin Services
• Garden Wheelie Bin Services

These scheduled services will operate as normal:

• Commercial Handy Bin Collection – Food Waste
• Commercial Handy Bin Collection – General Waste
• Commercial Handy Bin Collection – Recycling / Comingle
• Front Load Services
• Residential Gantry Skip Bin Collection
• Huka Bin Collection

Transfer Stations:

• Onehunga (Pikes Point) - Transfer Station will be OPEN 8am to 4pm
• Wiri - Transfer Station will be OPEN 8am to 4pm
• Pukekohe - Transfer Station will be CLOSED
• Patiki and Constellation Drive will be OPEN 8am to 4pm

ASHBURTON:

• Gantry services will not be operating

BLENHEIM:

• Branch CLOSED
• No Gantry Collections
• No Vacuum Tanker
• Front load Collections – Thursday pick-ups will be done on Friday
• Rear load Collections –Thursday pick-ups will be done on Friday

CHRISTCHURCH:

• Gantry, Huka & plastic reload services will not be operating
• Front load General Waste, Comingle and high volume recycling services will operate as normal
• Christchurch Technical Services branch will be CLOSED on Waitangi Day (Thursday 6th of Feb) but open on Friday the 7th of February

DUNEDIN:

• Gantry services will not be operating
• Front load and Wheelie bin services will operate as normal

GISBORNE:

• No services will be operating on this day
• All Wheelie bin services will operate one day earlier than scheduled during this week

HAMILTON:

• Gantry services will continue to operate as normal
• Frontload services will continue to operate as normal
• Hamilton - Commercial & Residential Wheelie Bin services will continue to operate as normal
• Waipa - Yellow Bags and Residential Wheelie Bin services will operate one day later than your scheduled collection day during this week
• Our Hamilton office is also CLOSED

HOKITIKA:

• The transfer station site is CLOSED
• Kerbside collection will operate as normal

KAPITI:

• Gantry services will not be operating
• All other services will operate as normal

MASTERTON:

• Front load & Wheelie bins will operate as normal
• No Gantry will operate

NELSON:

• Front Load General Waste, Wheelie Bin Collections & Street Litter collections will be operating as per normal
• The Office & all other collections will not be operating on this day

OTOROHANGA:

• Transfer Station is CLOSED
• All collection operations will continue as normal during this period

PALMERSTON NORTH:

• Our office will be CLOSED however all services will operate as normal
• The transfer station will be OPEN 9am to 4.30pm

ROTORUA:

• Office CLOSED
• Gantry & Rear load CLOSED– back on Friday
• Front load still running

TARANAKI:

• Gantry services will not be operating
• Front load will not be operating
• Wheelie bin services will operate as normal

TAUPO:

• Gantry services will not be operating
• Front load and Wheelie bin services will operate as normal

TAURANGA:

• Gantry services will not be operating
• Front load and Wheelie bin services will operate as normal

TIMARU:

• Huka services & Front load collections will operate as normal

TOKOROA:

• Office Closed
• Gantry Services CLOSED
• All other services run on Thursday

WHANGANUI:

• Our office will be CLOSED however all services will operate as normal

WELLINGTON:

• Gantry services will not be operating
• Front load and Wheelie bin services will operate as normal

TRANSFER STATIONS:

ONEHUNGA (PIKES POINT):

• Transfer Station will be OPEN 8am to 4pm

WIRI:

• Transfer Station will be OPEN 8am to 4pm

PUKEKOHE:

• Transfer Station will be CLOSED
• Patiki and Constellation Drive will be OPEN 8am to 4pm

TAURANGA:

• Maleme Street Transfer Station – the Transfer Station will be OPEN from 9am to 5pm – Commercial customers only
• Te Maunga Transfer Station – the Transfer Station will be OPEN 9am to 5pm

NEW PLYMOUTH:

• Colson Road: The transfer station will be OPEN 8am to 4:30pm

OTAKI:

• The Transfer Station will be OPEN 9am – 5pm

You can also call our customer care team on 0800 240 120 Mon – Fri from 8am to 5pm (excluding holidays) or visit https://environz.co.nz/contact-us.

Enjoy the holiday!

-- Enviro NZ

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