With Anzac Day falling on a Thursday this year (25/04/2024), please see the following list for service updates in your region:

Branches

Ashburton

• Gantry and Front Load services will not be operating.

Auckland

• The office will be closed.
• All services scheduled for collection Thursday 25 April will operate one day later.

Christchurch

• The office will be closed and Gantry and Huka services will not be operating
• Wheelie bin & Front Load General Waste and selected High Volume Recycling services will continue to operate as normal
• All other recycling services scheduled for collection on Thursday 25 April will operate on their next scheduled service day
• If you require a Recycling collection or an extra collection, please contact our office.

Dunedin

• The office will be closed
• Gantry services will not be operating
• Front Load and Wheelie Bin services will continue to operate as normal.

Gisborne

• The office will be closed
• All services, Wheelie Bin, Gantry and Portaloo scheduled for collection on Thursday 25 April will operate one day later.

Hokitika

• The office will be closed
• Services will be operating as normal.

Kapiti

• The office will be closed
• No Gantry service on Thursday 25 April
• All other services will operate as normal.

Masterton

• The office will be closed
• No Front Load or Gantry services will operate
• Wheelie bin services will operate as normal.

Nelson

• No services will operate on Thursday 25 April.

Otorohanga

• The office will be closed
• Front Load and Rear Load services will be operating
• Our Recycling Centre will be closed.

Palmerston North

• The office will be closed
• All services will continue to operate as normal.

Rotorua

• The office will be closed
• Gantry services will not be operating
• Wheelie Bin services will be completed the following day
• Front Load services will continue to operate as normal.

Taupo

• The office will be closed
• Services will continue to operate as normal.

Tauranga

• The office will be closed
• Gantry services will not be operating
• Wheelie Bin and Front Load services will continue to operate as normal.

Timaru

• All Front Load services will operate as normal
• Huka services will not be operating.

Tokoroa

• The office will be closed.
• Gantry services will not be operating
• Wheelie Bin and Front Load services will continue to operate as normal.

Waikato

• Gantry services will operate one day later than your normal scheduled collection day during this week
• Front Load services will continue to operate as normal
• Hamilton Commercial & Hamilton Residential Wheelie Bin services will operate as per your normal collection day during this week.
• Waipa Yellow Bags and Waipa Residential Wheelie Bin services will operate one day later than your scheduled collection day during this week
• Lincoln Street the Resource Recovery Centre will be open 9am to 4pm.

Whanganui

• The office will be closed
• All services will continue to operate as normal.

Wellington

• The office will be closed
• All services will continue to operate as normal.

Transfer Stations

Avondale (Patiki) - Auckland

• The Transfer Station will be open 8am to 4pm.

Mairangi Bay - Auckland

• The Transfer Station will be open 8am to 4pm.

Onehunga (Pikes Point) - Auckland

• The Transfer Station will be open 9am to 4pm.

Wiri - Auckland

• The Transfer Station will be open from 8am to 2pm.

Pukekohe - Franklin

• The Transfer Station will be closed.

Cambridge - Hamilton

• The Transfer Station will be open 8am to 5pm.

Te Rapa - Hamilton

• The Transfer Station will be closed.

Colson Road - New Plymouth

• The Transfer Station will be closed.

Palmerston North

• The Transfer Station will be open 9am to 4:30pm.

Maleme - Tauranga

• The Transfer Station will be open 9am to 5pm.

Te Maunga - Tauranga

• The Transfer Station will be open 9am to 5pm.

Otaki - Wellington

• The Transfer Station will be open 9am to 5pm.

Hokitika

• The Transfer Station will be closed.

Branches

Ashburton

• Wheelie bin services scheduled for Good Friday will operate one day later, on Saturday 30th March
• Gantry and front load services will not be operating over Easter weekend and will resume on Tuesday 2nd April.

Auckland

• Gantry services will not be operating on these days
• Front load services will continue to operate as normal
• Residential wheelie bins scheduled for collection on Good Friday will operate one day later, on Saturday 30th March, and services scheduled for collection on Easter Monday will operate one day later than your scheduled collection day during this week.

Christchurch

• The office will be closed and Gantry and Huka services will not be operating on these days
• Wheelie bin, Front load general waste and selected high volume recycling services will continue to operate as normal
• All other recycling services scheduled for collection on these days will operate on the next scheduled service day
• If you require a recycling collection on Good Friday or Easter Monday, or an extra collection, please contact our office.

Timaru

• Huka services will not be operating on these days. Front load services will not operate on Good Friday but will operate as normal on Easter Monday
• Residential Wheelie bin services scheduled for collection on Good Friday.

Dunedin

• Gantry services will not be operating on these days
• Front load and Commercial Wheelie bin services will not operate on Good Friday but will operate as normal on Easter Monday
• Residential Wheelie bin services scheduled for collection on Good Friday will operate one day later on Saturday 30th March
• All services will operate as normal on Easter Monday.

Gisborne

• No services will be operating on Good Friday
• Gantry, Septic Tank and Portaloo services will not be operating on Easter Monday
• Wheelie bin services scheduled for collection on Good Friday will operate one day earlier on Thursday 28th March, and services scheduled for collection on Easter Monday will operate one day later on Tuesday 2nd of April.

Kapiti

• No services will be operating on Good Friday
• All Kerbside collections scheduled for Friday the 29th will be done on Saturday the 30th
• Front load Services scheduled for Good Friday will operate one day earlier on Thursday 28th March, with the exception of any cardboard collections which will be done on Saturday
• Services scheduled for collection will continue to operate as normal from Easter Monday
• No Gantry services will be operating from Good Friday through to Easter Monday, services will resume Tuesday 2nd April.

Masterton

• The office will be closed
• Front load services scheduled for Good Friday will operate one day later, Saturday 30th March
• Wheelie bin services scheduled for collection on Good Friday will operate one day earlier on Thursday 28th March
• Services will operate as normal on Easter Monday
• Gantry services will not be operating on these days but will resume on Tuesday 2nd April.

Nelson

• No services will be operating on Good Friday
• Front load services scheduled on Good Friday will operate either on Thursday 28th March or Saturday 29th March
• Huka bin services will not operate Easter Monday
• Front load and Wheelie bin services will operate as usual.

New Plymouth

• Gantry services will not be operating on these days
• Front load and Wheelie bin services will continue to operate as normal.

Otorohanga

• Gantry services will not be operating on these days
• All other services will operate as normal on Good Friday and Easter Monday, however the office will be closed
• The recycling centre will be closed on Good Friday and open on Easter Monday

Palmerston North

• No services will be operating on Good Friday. Services scheduled for Good Friday will operate one day later on Saturday 30th March
• Services scheduled for collection will continue to operate as normal from Easter Monday.

Rotorua

• Gantry services will not be operating on Good Friday or Easter Monday
• Front load services will be not be operating on Good Friday but will be serviced one day earlier on Thursday 28th March. Front load services will continue on Easter Monday
• Wheelie bin services scheduled for collection on Good Friday will operate one day earlier on Thursday 28th March and services scheduled for collection on Easter Monday will operate one day later on Tuesday 2nd April.

Taupo

• All services scheduled for Good Friday will be serviced one day earlier on Thursday 28th March
• All services operating as normal on Easter Monday.

Tauranga

• All services scheduled for Good Friday will be serviced one day later on Saturday 30th March
• All services operating as normal on Easter Monday
• No gantry on public holidays.

Tokoroa

• Gantry services will not be operating on Good Friday or Easter Monday with services scheduled operating one day earlier on Thursday 28th April
• Commercial wheelie bin collections scheduled for Friday will be done on Thursday 28th March
• Services for Tokoroa residential customers will be collected on Saturday 30th March
• Front load services will be serviced one day earlier on Thursday 28th March
• Other services scheduled for Easter Monday will operate as normal.

Waikato

• Gantry services will operate one day later than your normal scheduled collection day during this week
• Frontload services will continue to operate as normal
• Hamilton Commercial & Hamilton Residential Wheelie Bin services will operate as per your normal collection day during this week
• Waipa Yellow Bags and Waipa Residential Wheel Bin services will operate one day later than your scheduled collection day during this week

Whanganui

• No services will be operating on Good Friday. Services scheduled for Good Friday will operate one day later on Saturday 30th March
• Services scheduled for collection will continue to operate as normal from Easter Monday.

Wellington

• No services will be operating on Good Friday
• Services scheduled for Good Friday will operate one day later on Saturday 30th March, including Gantry services
• Services scheduled for collection will continue to operate as normal from Easter Monday
• The office will be closed over Easter weekend. 

Transfer Stations

Ashburton

• Good Friday - The Transfer Station will be closed
• Easter Monday - The Transfer Station will be closed.

Avondale (Patiki) - Auckland

• Good Friday - The Transfer Station will be closed
• Easter Monday - The Transfer Station will be open 7am to 4pm.

Mairangi Bay - Auckland

• Good Friday - The Transfer Station will be closed
• Easter Monday - The Transfer Station will be open 8am to 5pm.

Onehunga (Pikes Point) - Auckland

• Good Friday - The Transfer Station will be closed
• Easter Monday - The Transfer Station will be open 8am to 4pm.

Wiri - Auckland

• Good Friday - The Transfer Station will be closed
• Easter Monday - The Transfer Station will be open 8am to 2pm.

Pukekohe - Franklin

• Good Friday - The Transfer Station will be closed
• Easter Monday - The Transfer Station will be closed.

Cambridge - Hamilton

• Good Friday - The Transfer Station will be closed.
• Easter Monday - The Transfer Station will be closed.

Te Rapa - Hamilton

• Good Friday - The Transfer Station will be closed
• Easter Monday - The Transfer Station will be closed.

Lincoln Street - Frankton

• Good Friday - The Transfer Station will be closed
• Easter Monday - The Transfer Station will be open 9am to 4pm.

Colson Road - New Plymouth

• Good Friday - The Transfer Station will be closed
• Easter Monday - The Transfer Station will be open 8am to 4:30pm.

Palmerston North

• Good Friday - The Transfer Station will be closed
• Easter Monday - The Transfer Station will be open 9am to 4:30pm.

Maleme - Tauranga

• Good Friday - The Transfer Station will be closed
• Easter Monday - The Transfer Station will be open 9am to 5pm.

Te Maunga - Tauranga

• Good Friday - The Transfer Station will be closed
• Easter Monday - The Transfer Station will be open 9am to 5pm.

Otaki - Wellington

• Good Friday - The Transfer Station will be closed
• Easter Monday - The Transfer Station will be open 9am to 5pm.

Branches

Auckland

• Gantry services will not be operating
• Front load services will operate as normal
• Residential Wheelie Bin and Yellow Bag services will operate one day later than scheduled during this week.

Ashburton

• Gantry services will not be operating.

Christchurch

• Gantry, Huka and Low volume recycling services will not be operating
• Rear load & Front load General Waste, Comingle and high volume recycling services will operate as normal.  If you require a catch-up collection, please contact our office to make a booking.

Dunedin

• Gantry services will not be operating. Front load and Wheelie bin services will operate as normal.

Gisborne

• No services will be operating on this day. All Wheelie bin services will operate one day earlier than scheduled during this week.

Hokitika

• Services will operate as normal.

Kapiti

• Gantry services will not be operating. All other services will operate as normal.

Masterton

• Wheelie Bin and Front load services will operate as normal. Gantry services will not operate.

Nelson

• Huka services will not be operating. Front load and Rear load will be operating as normal.

Otorohanga

• Gantry services will not operate. All other services will continue to operate as normal.

Palmerston North

• Our office will be closed however all services will operate as normal.

Rotorua

• Gantry services will not be operating
• Wheelie bin services scheduled for this day will be collected Wednesday 7 February 2024
• Front load collections will operate as normal.

Taranaki

• Gantry services will not be operating
• Front load and Wheelie bin services will operate as normal.

Taupo

• Gantry services will not be operating
• Front load and Wheelie bin services will operate as normal.

Tauranga

• Gantry services will not be operating
• Front load and Wheelie bin services will operate as normal.

Timaru

• Huka services will not be operating
• Front load collections will operate as normal.

Tokoroa

• Gantry services will not be operating
• All other services will operate as normal.

Waikato

• Gantry services will operate as normal
• Front load services will operate as normal
• Rear load services in Waipa, Residential Wheelie bin services and Waipa Yellow Bags will operate one day later than scheduled during this week.

Whanganui

• Our office will be closed however all services will operate as normal.

Wellington

• Gantry services will not be operating. Front load and Wheelie bin services will operate as normal.

Our Transfer Stations

Ashburton

• Resource Park will be open 8am to 6pm.

Auckland

• Mairangi Bay - The transfer station will be open 8am to 4pm
• Onehunga (Pikes Point) - The transfer station will be open 8am to 4pm
• Avondale (Patiki) - The transfer station will be open 8am to 4pm
• Wiri - The transfer station will be open 8am to 2pm.

Franklin - Pukekohe

• The transfer station will be closed.

Hamilton

• Te Rapa - The transfer station will be closed
• Cambridge - The transfer station will be closed
• Lincoln Street - The Resource Recovery Centre will be open 9am to 4pm.

Hokitika

• The Transfer will be closed.

Tauranga

• Maleme - The transfer station will be open from 8am to 5pm
• Te Maunga - The transfer station will be open from 8am to 5pm.

New Plymouth

• Colson Road - The transfer station will be open 9am to 4:30pm.

Palmerston North

• The transfer station will be open 9am to 4.30pm.

Wellington

• Otaki - The Transfer Station will be open 8am to 4pm.

Auckland Anniversary Day

Auckland –  Scheduled Gantry and Front load services will operate as normal. Residential Wheelie bin and Yellow Bag services will operate one day later than scheduled during this week.

Gisborne - There will be no services operating. All Wheelie bin services will operate one day later than scheduled during this week.

Otorohanga – Gantry services will not operate. All other services will continue to operate as normal.

Rotorua - Gantry services will not operate. Front load services will operate as normal. Residential Wheelie bin services will operate one day later than scheduled during this week.

Taupo - Gantry services will not operate. Front load and Residential Wheelie bin services will operate as normal.

Tauranga - Gantry services will not operate. Front load and Residential Wheelie bin services will operate as normal.

Tokoroa - Front load and Wheelie bin services will operate as normal. Gantry services will operate one day later than your scheduled collection day during this week.

Waikato - Gantry services will operate as normal. Front load services will operate as normal. Rear load services in Waipa, Residential Wheelie bin services and Waipa Yellow Bags will operate one day later than scheduled during this week.

Transfer Stations

Auckland

• Mairangi Bay - Transfer Station will be open 8am to 4pm
• Avondale (Patiki) - Transfer Station will be open 8am to 4pm
• Onehunga (Pikes Point) - Transfer Station will be open 8am to 4pm
• Wiri - Transfer Station will be open 8am to 4pm.

Franklin

• Pukekohe - Transfer station will be closed.

Hamilton

• Te Rapa - Transfer station will be closed
• Cambridge - Transfer station will be closed
• Lincoln Street - Resource Recovery centre will be open 9am to 4pm.

Tauranga

• Maleme - Transfer Station will be open 8am to 5pm
• Te Maunga - Transfer Station will be open 8am to 5pm.

Nelson Anniversary Day

Nelson - Front load and Huka services will not be operating on this day.

Wellington

• Gantry services will not be operating
• Front load and Wheelie bin services will operate as normal.

Palmerston North

• Our office will be closed however all services will operate as normal.

Changes to service over Christmas and New Year:

BRANCHES

Ashburton Office will be closed – 25th & 26th Dec 2023 and 1st & 2nd Jan 2024

Frontload Services - will operate during the Xmas period 26th Dec – 30th Dec and 2nd Jan – 6th Jan

Gantry Services – will cease from 23rd Dec and resume on 4th Jan 2024.

Auckland Office will be closed – 25 Dec 2023 and 1st Jan 2024

Frontload Services – Will not operate on the 25th Dec and 1st Jan, any collections scheduled on either of these days will be completed the following day

Gantry Services and Huka Services – will not operate on the 25th Dec 2023 and 1st Jan 2024, any collections scheduled on either of these days will be completed on the following day

Scheduled Commercial Handybins will be completed as normal

Garden Wheelie service will operate one day delayed between 25th Dec – 6th Jan 2024.

Christchurch Office will be closed – 25th Dec & 26th Dec and 1st Jan & 2nd Jan

All services – Any services for Christmas day will be done on Saturday 23rd or if closed caught up on the 27th Dec.

Dunedin Office will be closed – 25th & 26th Dec 2023 and 1st – 2nd Jan 2024

Gantry Services will not be operating on 25th & 26th Dec 2023 and 1st & 2nd Jan 2024

Frontload and commercial handybin services will not be operating 25th Dec 2023

Residential Handybin services will not be operating 25th Dec 2023 – these services will be moved to Saturday 30th Dec 2023

Residential Handybin services will not be operating 1st Jan 2024 – these services will be moved to Saturday 6th Jan 2024.

Gisborne

Office will be closed - 25th & 26th Dec 2023 and 1st – 2nd Jan 2024

No services will be operating on 26th & 27th Dec 2023 and 1st & 2nd Jan 2024.

Kapiti

Office will be closed – 25th & 26th Dec 2023 and 1st – 2nd Jan 2024

No services will be operating on 25th Dec 2023 and the 1st Jan 2024.

Masterton Office will be closed – 25th Dec – 8th Jan 2024

Wheelie Bins – Due for collection on Monday 25th Dec will be done on Tuesday 26th Dec, all other days will operate as normal

– Due for collection on Monday 1st Jan will be done on Tuesday 2nd Jan, all other days will operate as normal

Frontload

– No collections on 26th Dec, normal collection 27th Dec –30th Dec

Gantry Services

– No collection on 27th Dec – 30th Dec, normal collections will resume on 3rd Jan.

Nelson

The office will be closed 25th & 26th Dec 2023 and 1st – 2nd Jan 2024

All services will operate as normal.

New Plymouth

The office will be closed 25th & 26th Dec 2023 and 1st – 2nd Jan 2024.

Otorohanga

Office will be closed 25th & 26th Dec 2023 and 1st – 2nd Jan 2024

All services will operate as normal.

The recycle centre will be closed on 25th Dec and 1st Jan.

Palmerston North & Wanganui

The office will be closed 25th & 26th Dec 2023 and 1st – 2nd Jan 2024

All services booked for Monday 25th Dec will be completed on Saturday 23rd Dec

All services booked for Monday 1st January will be completed on Saturday 30th Dec.

Taupo

The office will be closed 25th & 26th Dec 2023 and 1st – 2nd Jan 2024

All services will operate as normal with the exception of Christmas day.

Tauranga

Office will be closed – 25th & 26th Dec 2023 and 1st – 2nd Jan 2024

Gantry services will not operate on 25th Dec – 27th Dec and 2nd – 3rd Jan. All other services will operate as normal.

Timaru

Office will be closed 25th & 26th Dec 2023 and 1st – 2nd Jan 2024

For our commercial customers Frontload services will not operate 25th Dec & 1st Jan.

Huka services will not operate between 24th Dec to 8th Jan.

Tokoroa

Office will be closed – 25th Dec – 4th Jan.

Waikato

Office will be closed – 25th & 26th Dec and 1st Jan & 2nd Jan

Gantry services will not operate on 25th – 26th Dec and 1st – 2nd Jan

All other services will operate as normal.

Lower Hutt, Porirua, Upper Hutt - Commercial and Residential

Monday 25th December – No collections. Please have your bin out Tuesday 26th Dec

Monday 1st January – No collections. Please have your bin out Tuesday 2nd January.

Wellington - Commercial and Residential

Monday 25th December – No collections. Please have your bin out Saturday 30th December

Monday 1st January – No collections. Please have your bin out Saturday 6th January.

Kapiti - Commercial and Residential

Monday 25th December – No collections. Please have your bin out Saturday 23rd December

Monday 1st January – No collections. Please have your bin out Saturday 30th December.

TRANSFER STATIONS

Hokitika

Closed 25th Dec, 26th Dec and 1st Jan

Onehunga (Pikes Point) - Auckland

Closed 25th Dec and 1st Jan

Mairangi Bay

Closed 24th & 25th Dec and 31st & 1st Jan

Patiki Road

Closed 24th & 25th Dec and 31st & 1st Jan

Wiri - Auckland

Closed 25th Dec and 1st Jan

Pukekohe - Franklin

Closed 24th & 25th Dec and 31st & 1st Jan

Palmerston North

Closed 25/26 Dec and 1st Jan

Branches

Ashburton Gantry and Front load services will not be operating.

Auckland The office will be closed. Gantry services will not be operating. Residential Wheelie bin and Yellow bag services scheduled for collection Tuesdays 24th Oct will operate one day later than your scheduled collection day during this week.

Christchurch

The office will be closed and Gantry and Huka services will not be operating. Wheelie bin & Front load General Waste and selected High Volume Recycling services will continue to operate as normal. All other recycling services scheduled for collection Monday 23 Oct will operate on their next scheduled service day. If you require a Recycling collection or an extra collection, please contact our office.

Dunedin

The office will be closed. Gantry services will not be operating. Front load and Wheelie bin services will continue to operate as normal.

Gisborne

The office will be closed. Gantry and Portaloo services will not be operating. Wheelie bin services scheduled for collection Monday 23 Oct will operate one day later.

Kapiti

The office will be closed. No gantry service on Monday 23 Oct. All other services will operate as normal.

Masterton

Office will be closed, Front Load & Wheelie Bin Service will operate as normal.

Nelson

No services will operate on Monday 23 Oct. Services will be rescheduled for Tuesday 24th Oct.

Otorohanga

The office will be closed. All services and the Recycle centre will continue to operate as normal.

Palmerston North

The office will be closed. All services will continue to operate as normal.

Rotorua

The office will be closed. Gantry services will not be operating. Wheelie bin and Front load services will continue to operate as normal.

Taupo

The office will be closed. Services will continue to operate as normal.

Tauranga

The office will be closed. Gantry services will not be operating. Wheelie bin and Front load services will continue to operate as normal.

Timaru

The office will be closed. Huka services will not operate but Front load services will continue to operate as normal.

Tokoroa

The office will be closed. Gantry services will not be operating. Wheelie bin and Front load services will continue to operate as normal.

Waikato

• Gantry services will operate one day later than your normal scheduled collection day during this week.
• Frontload services will continue to operate as normal. Commercial & Residential Wheelie Bin services will operate one day later than your scheduled collection day during this week.
• Waipa Yellow Bags will operate one day later than your scheduled collection day during this week.
• Lincoln Street the Resource Recovery Centre will be open 9am to 4pm.
• Commercial & Residential Wheelie Bin services will operate one day later than your scheduled collection day during this week.

Whanganui

The office will be closed. All services will continue to operate as normal.

Wellington

The office will be closed. All services will continue to operate as normal.

Transfer Stations

Avondale (Patiki) - Auckland

The Transfer Station will be open 8am to 4pm.

Mairangi Bay - Auckland

The Transfer Station will be open 8am to 4pm.

Onehunga (Pikes Point) - Auckland

The Transfer Station will be open 9am to 4pm on 23th Oct.

Wiri - Auckland

The Transfer Station will be open from 8am to 2pm on 24th Oct.

Pukekohe - Franklin

The Transfer Station will be closed on 24th Oct.

Cambridge - Hamilton

The Transfer Station will be open 8am to 5pm.

Te Rapa - Hamilton

The Transfer Station will be closed.

Colson Road - New Plymouth

The Transfer Station will be closed.

Palmerston North

The Transfer Station will be open 9am to 4:30pm.

Maleme - Tauranga

The Transfer Station will be open 9am to 5pm.

Te Maunga - Tauranga

The Transfer Station will be open 9am to 5pm.

Otaki - Wellington

The Transfer Station will be open 9am to 5pm.

Due to a power outage our Palmerston North office will be closed, reopening as normal on Tuesday 17th Oct.

Our transfer station will remain open as normal.